Bank Webinars - Total Training Solutions, Inc.

Tuesday, May 25th, 2010
This "nuts-and-bolts" workshop is crammed with dozens of "field tested" techniques to put you on the path to supervisory success.

Thursday, May 6th, 2010
In this webinar, you'll find new approaches to competing as one-of-one, the only market situation aside from being the lowest cost financial institution that generates an attractive return.

Wednesday, May 5th, 2010
This program will provide you with excellent coaching tactics on dealing with the challenging people issues that frequent the workplace.

Tuesday, May 4th, 2010
This webinar will help you to maximize your telephone effectiveness from both a service and sales standpoint.

Wednesday, April 28th, 2010
The how-to approach offers suggestions for branch offices to produce better results.

Thursday, April 1st, 2010
Please join us for this look at today's survival techniques. This webinar is designed to address several important concepts.

Tuesday, March 23rd, 2010
We'll talk about the challenges that should be addressed when considering social media as a customer service tool within your institution, as well as giving you the awareness as to how to handle these issues now and in the future.

Recorded Wednesday, March 10th, 2010
This highly motivating workshop continues to evolve as the premier teller workshop.

Recorded Thursday, March 4th, 2010
The topic addressed in part two of this two-part series is thinking differently about what a sales culture really is.

Recorded Thursday, February 11th, 2010
The topic addressed in part one of this two-part series is thinking differently about business & relationship development.

Recorded Wednesday, February 10th, 2010
A webinar for professionals expected to succeed at training others.

Recorded Tuesday, January 19th, 2010
Determining regulatory and legal requirements when marketing and advertising your institution's products can be a difficult task. This session can help.

Recorded Thursday, December 17th, 2009
Aimed at the frontline staff, this program teaches participants how to excel at cross-selling and referrals while making the customer feel cared for.

Recorded Thursday, November 5th, 2009
A workshop designed to enhance reputation.

Recorded Thursday, October 1st, 2009
Opening New Accounts is a critical process in your financial institution. Make sure your employees have the necessary skills.

Recorded Thursday, September 17th, 2009
This program will provide you with excellent coaching tactics on dealing with the challenging people issues that frequent the workplace.

Recorded Thursday, September 3rd, 2009
Opening New Accounts is a critical process in your financial institution. Make sure your employees have the necessary skills.

Recorded Tuesday, August 18th, 2009
Determining regulatory and legal requirements when marketing and advertising your institution's products can be a difficult task. This session can help.

Recorded Tuesday, June 2nd, 2009
The course provides practical ideas on enhancing the calling process by focusing on every aspect of the process from preparing for the call to handling objections to closing the sale and retaining the customer.

Recorded Thursday, April 16th, 2009
In this fast paced two hour webinar explore what behaviors help you reach the top of effectiveness scale and which might need honing.

Recorded Thursday, December 11th, 2008
This webinar will heighten awareness, teach techniques and provide information concerning selling, service delivery and compliance follow-through.

Recorded Wednesday, December 3rd, 2008
Are your staff members maximizing the relationships with your customers and members? Join nationally recognized financial industry sales expert Teresa Allen as she conducts a two part workshop sure to bring results to your financial institution!

Recorded Thursday, September 11th, 2008
This webinar will help you by focusing on how the major performance factors may be affecting your selling success.

Recorded Wednesday, April 30th, 2008
This program looks at two skills that play a very important part in new account sales process. It will cover how to ask better questions and explain products.

Recorded Thursday, April 24th, 2008
This webinar will teach you how to effectively cross sell by focusing on the client with a stewardship mentality, with their best interests always in mind.

Recorded Tuesday, November 27th, 2007
This webinar will teach a financial institution how to capitalize on the growing hispanic market.

Recorded Wednesday, November 14th, 2007
What better way to get sales leads than with referrals from your current customers? Attend this webinar to get some tips on prospecting and getting referrals.

Recorded Wednesday, August 22nd, 2007
In this webinar you will learn how to effectively start the sales process whether it be a call or a face-to-face meeting.

Recorded Wednesday, July 18th, 2007
This webinar will show your employees the correct way to conduct a New Account Interview. It will discuss BSA, Customer Identification Programs as well as Customer Due Diligence.

Recorded Wednesday, September 20th, 2006
This webinar is designed to demonstrate the link between a manager's community leadership activities, long term business development and the development of personal leadership skills.

Recorded Wednesday, November 2nd, 2005
This 2-hour webinar will provide specific tools and ideas for developing the referral skills of your staff, as well as look at the challenges of motivating them to see referrals as an ongoing part of interacting with customers.