| Human Resources
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| Supervisory Secrets & Skills |
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Tuesday, May 25th, 2010 This "nuts-and-bolts" workshop is crammed with dozens of "field tested" techniques to put you on the path to supervisory success. |
| These People Drive Me Crazy |
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Wednesday, May 5th, 2010 This program will provide you with excellent coaching tactics on dealing with the challenging people issues that frequent the workplace.
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| Managing a Financial Institution Branch |
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Wednesday, April 28th, 2010 The how-to approach offers suggestions for branch offices to produce better results.
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| You're Fired: Employee Termination |
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Thursday, April 15th, 2010 Learn what you should and should not do - before, during and after the termination occurs. |
| Overcoming Negativity on the Frontline |
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Tuesday, April 13th, 2010 A workshop designed to aid in building right attitudes and choices on the frontline. |
| Compliance and Legal Implications with Social Networking and Media |
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Tuesday, March 23rd, 2010 We'll talk about the challenges that should be addressed when considering social media as a customer service tool within your institution, as well as giving you the awareness as to how to handle these issues now and in the future.
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| Train the Trainer |
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Recorded
Wednesday, February 10th, 2010 A webinar for professionals expected to succeed at training others.
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| Professional Life Skills: Projecting an Image that Wows |
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Recorded
Thursday, November 5th, 2009 A workshop designed to enhance reputation.
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| These People Drive Me Crazy |
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Recorded
Thursday, September 17th, 2009 This program will provide you with excellent coaching tactics on dealing with the challenging people issues that frequent the workplace.
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| Overcoming Negativity on the Frontline |
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Recorded
Tuesday, August 4th, 2009 A workshop designed to aid in building right attitudes and choices on the frontline.
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| Train the Trainer |
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Recorded
Thursday, July 16th, 2009 A webinar for professionals expected to succeed at training others.
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| Managing a Financial Institution Branch--Part 2 |
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Recorded
Wednesday, May 27th, 2009 How to conduct an audit on your competition, Managing Time, The 59 minute Meeting, & How to make effective Outside Sales Calls.
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| Communication Power: Leaving the Right Impression |
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Recorded
Thursday, May 21st, 2009 This program will explore the skills and techniques that make people successful as influencers and persuaders, and effective communicators.
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| Managing a Financial Institution Branch--Part 1 |
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Recorded
Tuesday, April 28th, 2009 Best Leadership Skills for Financial Institution Employees, The ART of being the Boss, How to Motivate Staff in an Economic recovery, & How to handle "problem" employees.
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| Quality Habits of an Effective Leader |
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Recorded
Thursday, April 16th, 2009 In this fast paced two hour webinar explore what behaviors help you reach the top of effectiveness scale and which might need honing.
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| Dealing with Work Appearance, Hygiene, and Workforce Styles |
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Recorded
Tuesday, April 14th, 2009 This program will cover the practical and legal issues and the current trends in workplace appearance, and what you should and shouldn't do about it.
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| Disaster Planning: How to Prepare |
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Recorded
Wednesday, January 17th, 2007 Along with hurricanes, earthquakes and tornados, the joint advisory issued by the federal bank regulators encouraged financial institutions to review the National Strategy for Pandemic Influenza to consider what actions may be appropriate for their particular situation, and whether such actions should be included in their event response and contingency strategies. Learn what you should do to prepare for a disaster. |
| Harassment in the Workplace |
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Recorded
Thursday, October 19th, 2006 The program focuses on both EEO harassment and safe place issues in the workplace.
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| COBRA Continuation for Health Insurance |
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Recorded
Tuesday, August 8th, 2006 This seminar will review COBRA basics and introduce some of the new aspects of COBRA and model notices available to COBRA administrators, as well as an overview on court rulings affecting COBRA.
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| Avian Flu, Hurricanes, Earthquakes: How to Prepare |
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Recorded
Wednesday, July 26th, 2006 Along with hurricanes, earthquakes and tornados, the joint advisory issued by the federal bank regulators encouraged financial institutions to review the National Strategy for Pandemic Influenza to consider what actions may be appropriate for their particular situation, and whether such actions should be included in their event response and contingency strategies. Learn what you should do to prepare for a disaster. |
| Turn Marginal Employees into Phenomenal Employees |
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Recorded
Thursday, July 13th, 2006 This program will make corrective coaching less stressful by giving you the tools to identify the problem behavior and determine the best solution to resolve the situation.
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| Hiring the New Employee: Legal Issues |
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Recorded
Thursday, May 11th, 2006 Hiring is the most important function of any organization since your mission is accomplished by the people you select. |
| Law of Applications & OFCCP's New Regulation |
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Recorded
Tuesday, January 10th, 2006 This three hour presentation begins with an overview of the new regulation, you'll quickly move into the challenging phase of interpreting it and learning how to modify recruitment, hiring and documentation processes to ensure compliance. |
| Running Effective Meetings |
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Recorded
Thursday, November 3rd, 2005 Meetings can and should be a great tool for an organization to help improve overall company performance. |
| The Respectful Workplace |
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Recorded
Thursday, October 13th, 2005 The program focuses on both EEO harassment and safe place issues in the workplace. |
| Supervising a Branch Staff |
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Recorded
Tuesday, October 4th, 2005 This webinar is designed to increase awareness of the skills, knowledge and competencies needed to be an effective supervisor in a branch environment. |
| Spandex is a Privilege, Not a Right! |
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Recorded
Tuesday, September 27th, 2005 This program will cover the practical and legal issues and the current trends in workplace appearance, and what you should and shouldn't do about it. |
| Coaching Skills |
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Recorded
Wednesday, May 11th, 2005 Coaching is an integral part of success at all levels of management and supervision. |