| Teller |
| These People Drive Me Crazy |
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Wednesday, May 5th, 2010 This program will provide you with excellent coaching tactics on dealing with the challenging people issues that frequent the workplace.
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| Overcoming Negativity on the Frontline |
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Tuesday, April 13th, 2010 A workshop designed to aid in building right attitudes and choices on the frontline. |
| Detecting Counterfeit Checks, On-Line Scams, Money Orders & More |
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Recorded
Thursday, March 11th, 2010 Fraud prevention requires you to keep abreast of the newest scams, and this webinar will provide valuable prevention steps for your institution. |
| Achieving Teller Excellence |
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Recorded
Wednesday, March 10th, 2010 This highly motivating workshop continues to evolve as the premier teller workshop. |
| The Examiners Haven't Forgotten: BSA/AML & OFAC Compliance - The Rules, Gray Areas, and Developments |
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Recorded
Tuesday, January 26th, 2010 We'll talk about where the risk areas are in these rules, and where examiners are criticizing institutions.
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| Robbery Preparedness |
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Recorded
Thursday, January 21st, 2010 The core of the program will focus on policies and practices that all staff members can include in their daily routine that will enhance the safety and security issues at your financial institution.
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| Motivating & Managing the Teller Line |
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Recorded
Wednesday, January 13th, 2010 This fast-paced, all inclusive workshop covers every aspect of succeeding at leading the tellers to excellence.
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| Best Sales Practices for the Frontline |
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Recorded
Thursday, December 17th, 2009 Aimed at the frontline staff, this program teaches participants how to excel at cross-selling and referrals while making the customer feel cared for.
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| Check Holds |
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Recorded
Thursday, December 3rd, 2009 This webinar on checks and holds focuses on the legal issues of checks outlined in signature cards under the uniform commercial code and the holds used on transactions accounts under Regulation CC.
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| Professional Life Skills: Projecting an Image that Wows |
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Recorded
Thursday, November 5th, 2009 A workshop designed to enhance reputation.
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| Detecting Counterfeit Checks, On-Line Scams, Money Orders & More |
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Recorded
Thursday, October 22nd, 2009 Fraud prevention requires you to keep abreast of the newest scams, and this webinar will provide valuable prevention steps for your institution.
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| These People Drive Me Crazy |
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Recorded
Thursday, September 17th, 2009 This program will provide you with excellent coaching tactics on dealing with the challenging people issues that frequent the workplace.
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