Recorded Webinars
| Safe Deposit Compliance & Legal - 2010 Update |
Answers to your most frequently asked compliance and legal questions on SAR, BSA, USA PATRIOT ACT & Other Regulations and how they affect the Safe Deposit area. |
| Finding Organic Revenue Growth In 2010-Session 2 |
The topic addressed in part two of this two-part series is thinking differently about what a sales culture really is.
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| Credit Stress Testing: Looking at Commercial Real Estate Risk |
This seminar will review one method of reviewing a Commercial Real Estate Portfolio, Credit Stress Testing. By using variables, we can predict what changes might occur in a portfolio when the market changes.
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| Reviewing Your Loans and Mending Fences Before the Regulators Arrive |
The program begins with a discussion of factors that must be considered as part of loan portfolio management followed by examining the quality of credit file documentation, and includes a discussion on effective management tools required to navigate the financial institution through today's challenges. |
| Legal Issues Involved in Collection |
This webcast seminar will address all legal issues involved in the collection process.
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| TIN Compliance - US Citizen vs. Resident Alien vs. Nonresident Alien |
In this two hour Webinar, you will learn the difference between government-issued taxpayer identification numbers including who applies for which TIN and how they are issued.
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| Call Report for Banks - Highlights & Pitfalls |
This two hour program provides a review of revisions of line items, accounting standards, and regulatory interpretations.
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| Compliance Perspectives: A Monthly Update |
A monthly webinar series to help you keep up with changes and deadlines in the compliance area. |
| How Are You Doing with the New RESPA and Reg. Z Rules? |
This session will serve as a review of the major trouble points encountered by mortgage lenders, as well as an update on things heard from mortgage lenders and regulators alike.
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| Lending to Religious Organizations |
This course will cover the major church lending risks and discusses how a financial institutions can prudently manage these risks by exposing participants to the appropriate methods of analyzing and lending to Religious Organizations.
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| Power of Attorney & Living Trust Documents |
This two hour presentation is designed to provide financial institution personnel with the best practices that can be used in dealing with these complex legal documents.
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| Finding Organic Revenue Growth In 2010-Session 1 |
The topic addressed in part one of this two-part series is thinking differently about business & relationship development.
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| Train the Trainer |
A webinar for professionals expected to succeed at training others.
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| Big Changes Under Stage 2 of the Credit CARD Act |
We'll address all the changes the Credit CARD Act contains in this webinar, and lay them out in an easy-to-understand format, so you'll know exactly what the changes are and when they're going to happen.
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| Appraisal Review for Residential Mortgage Decisions |
This webinar will give you an understanding of reviewing appraisals.
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| Basic Cash Flow Analysis |
This course is designed to assist financial institution employees in calculating cash flow utilizing the Universal Cash Flow Analysis method (UCA), which is used often by financial institutions to determine the flow of cash into and out of a business entity. |
| Notary Public |
This two hour webinar is designed to provide notaries with the best practices for dealing with issues that are unique to the financial industry.
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| The Examiners Haven't Forgotten: BSA/AML & OFAC Compliance - The Rules, Gray Areas, and Developments |
We'll talk about where the risk areas are in these rules, and where examiners are criticizing institutions.
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| Robbery Preparedness |
The core of the program will focus on policies and practices that all staff members can include in their daily routine that will enhance the safety and security issues at your financial institution.
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| Compliance Perspectives: A Monthly Update |
A monthly webinar series to help you keep up with changes and deadlines in the compliance area.
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| Are Your Marketing & Advertising Efforts in Compliance with New and Existing Standards? |
Determining regulatory and legal requirements when marketing and advertising your institution's products can be a difficult task. This session can help.
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| Dealing With Subpoenas, Summonses, Garnishments, Tax Levies, ETC. |
By attending this webinar, you will learn how to effectively deal with these documents and the parties who serve them upon you.
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| Safe Deposit the Fundamentals - 2010 Update |
This seminar covers the "nuts and bolts" of day-to-day operating procedures in your safe deposit area. |
| Motivating & Managing the Teller Line |
This fast-paced, all inclusive workshop covers every aspect of succeeding at leading the tellers to excellence.
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| CIP: What is Fact? What is Myth? |
This webinar will go in depth and clear up any confusions concerning your financial institution's CIP Program. |
| IRA Update |
If you want to know the latest and greatest IRA changes, this annual update is a "must" attend. |
| Best Sales Practices for the Frontline |
Aimed at the frontline staff, this program teaches participants how to excel at cross-selling and referrals while making the customer feel cared for.
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| Understanding Letters of Credit |
This webinar will discuss everything you need to know pertaining to Letters of Credit.
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| Fair Lending, Flood, Appraisals and More: The New Landscape of Residential Lending Compliance |
In this webinar, we explore the range of rules and regulations that cover residential lending, with specific emphasis placed on new and changing rules.
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| Check Holds |
This webinar on checks and holds focuses on the legal issues of checks outlined in signature cards under the uniform commercial code and the holds used on transactions accounts under Regulation CC.
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| Home Equity Lines of Credit |
This class will give a great overview of all the aspects of a HELOC.
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| IRS Information Reporting: 1098s, 1099s, and TIN Compliance |
It's that time of the year again when thoughts turn to IRS reporting issues and the myriad rules to follow and forms to complete.
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| What to Do When a Customer Dies |
This two-hour webinar will walk you through the complicated process of dealing with a customer's death, both on the deposit and loan side; as well as the unique issues of doing business with the decedent's estate.
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| Are You Accepting Proper Appraisals? New Regulator Attention to the Requirements |
Do you know the requirements? We'll go in-depth on the details of the appraisal and valuation process, from both the lender and appraiser side of the game, to provide a thorough understanding of what is required and what you have to have.
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| Safe Deposit Compliance & Legal - 2009 Update |
Answers to your most frequently asked compliance and legal questions on SAR, BSA, USA PATRIOT ACT & Other Regulations and how they affect the Safe Deposit area.
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| Analyzing Financial Statements |
One of the more challenging aspects of lending is analyzing personal financial statements and tax returns. Make sure your employees have the necessary skills.
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| Construction Lending |
This webinar will explain the construction lending function from start to finish.
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| Basic Cash Flow Analysis |
This course is designed to assist financial institution employees in calculating cash flow utilizing the Universal Cash Flow Analysis method (UCA), which is used often by financial institutions to determine the flow of cash into and out of a business entity. |
| Professional Life Skills: Projecting an Image that Wows |
A workshop designed to enhance reputation.
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| Opening Trust, Fiduciary and Minor Accounts--Documentation and Compliance Requirements |
This two hour webinar will delve into the responsibilities of collecting the correct documentation, titling the account correctly, choosing the correct ownership and allowing proper access to the account.
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| Loan Origination |
This is an excellent class for those new to taking in Residential Loans, or those who wish to increase their knowledge.
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| Lender, Know Thyself: HMDA Reporting, the Ground Floor of Fair Lending Exams |
The Home Mortgage Disclosure Act (HMDA) is normally one of the more difficult regulations with which to comply. Make sure you're reporting everything you should be and are doing so correctly.
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| Basic Lending Issues: Perfection to Collection |
In this webinar, you will learn the basics of lending.
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| IRA Rollovers, Transfers and Distributions |
This two hour Webinar will explore "which box you check" for contribution and distribution reporting - including to beneficiaries.
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| Detecting Counterfeit Checks, On-Line Scams, Money Orders & More |
Fraud prevention requires you to keep abreast of the newest scams, and this webinar will provide valuable prevention steps for your institution.
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| Change, and More Change - Reg. Z and the Fed's Rolling Review and Change Process |
This session is an in-depth discussion of Regulation Z, where we will examine the details, including a focus on often-violated parts of the rule.
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| IRA Audit and Compliance |
This webinar will focus on all the paperwork that is required for an IRA.
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| Call Report for Banks - Highlights & Pitfalls |
This two hour program provides a review of revisions of line items, accounting standards, and regulatory interpretations.
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| Consumer Lending Requirements in a New Compliance Age - Making Sure You're Set |
This Webinar will help you bring your Consumer Lending Programs up to date and be ready for the changes.
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| Power of Attorney & Living Trust Documents |
This two hour presentation is designed to provide financial institution personnel with the legal and compliance guidance they need to know in order to work with these complex legal documents.
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| Opening New Accounts II |
Opening New Accounts is a critical process in your financial institution. Make sure your employees have the necessary skills.
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| Differentiate Through Service |
A webinar about the importance of quality service in a competitive environment.
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| Vendor Due Diligence and Risk Management - Increased Regulatory Expectations |
This session will explain what the risks are and how to formulate a plan to handle the required risk assessment and management process. |
| Creating Your Contingency Funding Plan |
This webinar is designed to provide current regulatory guidance on liquidity and examine the various sources of alternative funding available to our industry.
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| Do Commercial Lenders Have to Worry About Compliance? More Than You Might Think |
In this webinar, we explore the range of rules and regulations that cover commercial lending so you're not caught unaware.
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| These People Drive Me Crazy |
This program will provide you with excellent coaching tactics on dealing with the challenging people issues that frequent the workplace.
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| Dealing With Subpoenas, Summonses, Garnishments, Tax Levies, ETC. |
By attending this webinar, you will learn how to effectively deal with these documents and the parties who serve them upon you.
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| Paper Checks, Remote Deposit Capture, ACH & Electronic Transfers: What Law Applies & Who is Liable? |
This session will explain which law applies and the financial institution's liability under various types of paper and electronic transactions.
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| Safe Deposit |
This seminar covers the "nuts and bolts" of day-to-day operating procedures in your safe deposit area.
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| FDIC Insurance: What Your Customers Want to Know |
Make sure to attend this "Hot Topic Series" Webinar to review the FDIC insurance coverage rules so that you are armed with the information you need to address depositor concerns.
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| Learn From Others' Mistakes - Common Compliance Violations and How to Avoid Them |
This webinar concentrates on frequent compliance violations - those rules that historically cause the most violations.
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| IRA Basics |
The goal of this webinar is to start at the beginning of "What is an IRA"; "Who can have an IRA"; "What are the different types of IRA plans" and "How much can they contribute".
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| Opening New Accounts I |
Opening New Accounts is a critical process in your financial institution. Make sure your employees have the necessary skills.
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| Records Management and Retention: Can a Program be Comprehensive and Efficient at the Same Time? |
This webinar will show why effective and reliable records management must be part of your Compliance Program.
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| Loan Documentation in Tough Times |
This webinar focuses on evaluating key provisions in financial institution loan documents for loans that are in default.
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| Appraisal Review for Residential Mortgage Decisions |
This webinar will give you an understanding of reviewing appraisals.
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| Are Your Marketing & Advertising Efforts in Compliance with New and Existing Standards? |
Determining regulatory and legal requirements when marketing and advertising your institution's products can be a difficult task. This session can help.
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| Check Holds |
This webinar on checks and holds focuses on the legal issues of checks outlined in signature cards under the uniform commercial code and the holds used on transactions accounts under Regulation CC.
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| CARD Act Changes to Reg. Z: Do You Know How the First Stage (Effective 8/20/09) Affects Your Operations? |
The Credit Card Accountability Responsibility and Disclosure Act of 2009 (the CARD Act) makes even more changes to Reg. Z.
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| Legal Issues Involved in Collection |
This webcast seminar will address all legal issues involved in the collection process.
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| In Search of More Deposits - Don't Forget the Compliance Requirements |
Learn the rules that govern the deposit area, where to find them, and about the requirements.
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| Overcoming Negativity on the Frontline |
A workshop designed to aid in building right attitudes and choices on the frontline.
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| How to Create Effective Loan Policies |
This webcast seminar will help an institution create effective loan policies with special emphasis on the FDIC Manual of Examination Policies, the Interagency Guidelines for Real Estate Lending Policies, and the Interagency Guidelines Establishing Standards for Safety and Soundness. |
| Surviving The Perfect Storm - A Community Bank Primer For 2009 |
Our session will describe the events leading up to this challenge then look at the ways banks are meeting this difficult environment through active management of Liquidity, Capital, and Loan Work-Outs.
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| How to Use Business Resolutions and Authorizations to Protect Your Financial Institution |
Attend this webinar to know more about the ins and outs of resolutions and authorizations.
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| Consumer Credit Reporting - Assessing Risk and Requirements, plus Are We Done with FACT Act Yet? |
This webinar covers all aspects of the Fair Credit Reporting Act, including FACT Act provisions. |
| Safe Deposit Security and Liability |
This presentation provides a well-organized method of auditing your vault security before a catastrophe occurs. |
| Train the Trainer |
A webinar for professionals expected to succeed at training others.
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| Notary Public |
This two hour presentation is designed to provide financial institution personnel with the legal and compliance guidance they need to know in order to work with these complex legal documents.
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| Use and Abuse of Computers in the Workplace |
Learn the current issues, legal trends and practical pointers for your electronic operations.
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| The Wild World of RESPA - Assessing New Requirements, What to Do, and How to Do It |
We'll discuss the legal landscape of RESPA and identify where the risks and challenges lie.
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| How Will the Mortgage Disclosure Improvement Act (MDIA) Changes to Reg. Z Impact Your Mortgage Operations? |
Along with the Reg. Z changes that take effect this coming October, there are additional changes that come about earlier, as a result of the MDIA legislation.
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| Making Home Affordable - President Obama's Strategy |
Making Home Affordable is part of President Obama's comprehensive strategy to get the housing market back on track. This seminar will review the structure of the plan, the key players, and basic guidelines.
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| Basic Underwriting 2 - Income, Debt, Assets, Credit Reports & Scores |
Building off of Basic Underwriting 1, this class continues to teach the assessment of risk in a loan.
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| Foreclosure Alternatives |
This one hour seminar looks at some alternatives to the foreclosure process.
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| A Look at Compliance From the Loan Officer's Perspective - The Transaction From Start to Finish |
Learn what regulators and other authorities require from your loan departments, loan officers, underwriters, and marketers, among others.
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| Understanding Letters of Credit |
This webinar will discuss everything you need to know pertaining to Letters of Credit.
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| Microsoft Word 2007: Tips & Tricks |
This webinar will help you to maximize your productivity using Word 2007 and show you some of the features.
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| Microsoft Excel 2007: Tips & Tricks |
This webinar will help you to maximize your productivity using Excel 2007 and show you some of the new features with the new release.
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| Legal Liabilities When Check Fraud Occurs |
This session will cover best practices for spotting and stopping fraud losses.
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| Commercial Loan Defaults: Strategies and Tactics for Lenders |
This course will focus on what options are available to lenders when a loan goes into default.
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| Basic Underwriting 1 - Terms, Products, The Application Form & Key Disclosures |
This introductory class introduces the attendee to the basics of mortgage underwriting, and focuses on the structure and basic paperwork of a loan.
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| Compliance 101: An Overview of the Universe of Rules, Regulations and Requirements |
This session provides a solid basis in understanding the universe of rules and regulations applicable to the business of financial institutions.
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| Officer Calling: Prospecting, Preparing, & Presentation |
The course provides practical ideas on enhancing the calling process by focusing on every aspect of the process from preparing for the call to handling objections to closing the sale and retaining the customer.
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| Managing a Financial Institution Branch--Part 2 |
How to conduct an audit on your competition, Managing Time, The 59 minute Meeting, & How to make effective Outside Sales Calls.
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| Fraudulent Cashier's Checks |
In this webinar, you'll learn how to minimize fraudulent Cashier's Checks for your financial institution.
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| Communication Power: Leaving the Right Impression |
This program will explore the skills and techniques that make people successful as influencers and persuaders, and effective communicators.
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| Change, and More Change - Reg. Z and the Fed's Rolling Review and Change Process |
This session is an in-depth discussion of Regulation Z, where we will examine the details, including a focus on often-violated parts of the rule.
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| Understanding Consumer Credit Reports & Scores: Incorporating FACT Act Compliance |
This webinar will cover everything you need to know in order to stay compliant on credit.
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| Bankruptcy Basics |
This webinar will discuss the steps your financial institution needs to take in the event that one of your customer's files bankruptcy.
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| Managing a Financial Institution Branch--Part 1 |
Best Leadership Skills for Financial Institution Employees, The ART of being the Boss, How to Motivate Staff in an Economic recovery, & How to handle "problem" employees.
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| Underwriting Tax Returns for Residential Loans |
This seminar is designed to give mortgage lenders a better grasp of tax returns and their importance in making quality loan decisions.
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| The #1 Compliance Issue of 2009: Fair Lending - Do You Know What Examiners are Looking For? |
This program will help you to understand the extent of Regulation B, the Fair Housing Act (FHA), as well as guidance and direction the regulatory agencies look to be going.
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| Quality Habits of an Effective Leader |
In this fast paced two hour webinar explore what behaviors help you reach the top of effectiveness scale and which might need honing.
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| Dealing with Work Appearance, Hygiene, and Workforce Styles |
This program will cover the practical and legal issues and the current trends in workplace appearance, and what you should and shouldn't do about it.
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| The 3 Biggest Concerns for Residential Lenders: Fair Lending, Flood Insurance, and Appraisals |
Learn how to protect your institution against these 3 areas of concern, and plan for the future by learning what is in store in the residential mortgage area.
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| Health Savings Accounts |
Congress has passed legislation that allows individuals to accumulate dollars and to pay for nearly all medical care on a pretax basis. Learn all about HSA's.
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| Ethics and Conflicts of Interest in Banking |
This webinar will cover conflicts of interests, personal conduct and confidentiality.
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| Do Commercial Lenders Have to Worry About Compliance? More Than You Might Think |
In this webinar, we explore the range of rules and regulations that cover commercial lending so you’re not caught unaware.
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| Review of Business & Organizational Structures |
This webinar will give the participant a better understanding of how each organization structure is legally created and the implication to financial institution employees during the underwriting process.
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| Risk Management Through Process Improvement |
This webinar will provide an innovative approach to risk management through process mapping to identify gaps and develop risk reduction solutions.
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| What's New and Important in the Compliance and Legal World? An Update |
This session covers new legal and regulatory requirements that have been introduced, proposed, or finalized within the last 12 to 18 months.
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| Safe Deposit Disaster/Liability |
This presentation provides a realistic and well-organized method of auditing your Safe Deposit procedures before a catastrophe occurs.
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| Successful Loan Collections, FACTA Compliance, & Negotiation in a Down Market |
This program will help you establish or revise policy, procedures, and practices in order to collect your past due accounts in this difficult market.
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| Lending to Non-Profit Organizations |
This course is designed to introduce participants to the various types of NPOs and present appropriate methods of analyzing and lending to these types of entities.
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| Frontline Fundamentals |
This webinar will heighten awareness, teach techniques and provide information concerning selling, service delivery and compliance follow-through.
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| The Art of Asking Questions: Your Key to Bank & Credit Union Sales -- Part 2 |
Are your staff members maximizing the relationships with your customers and members? Join nationally recognized financial industry sales expert Teresa Allen as she conducts a two part workshop sure to bring results to your financial institution!
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| The Art of Asking Questions: Your Key to Bank & Credit Union Sales -- Part 1 |
Are your staff members maximizing the relationships with your customers and members? Join nationally recognized financial industry sales expert Teresa Allen as she conducts a two part workshop sure to bring results to your financial institution!
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| The Emergency Economic Stabilization Act of 2008: What Does It Mean to Your Financial Institution? |
This webinar addresses questions and presents the details of the EESA.
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| Best Practices for Successful Supervisors |
Using a proven model ITS calls Coaching Choices you’ll discover how to implement techniques, tactics, knowledge and skills that help you, the bank and your staff succeed in a competitive arena that requires supervisors to become highly effective.
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| RESPA - Current State, and Big Upheaval Coming? |
We’ll discuss the legal landscape of RESPA and identify where the risks and challenges lie.
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| Opening Accounts for Non-Resident Aliens |
This session is a cost-effective way to train all frontline personnel who open accounts and for both the lending and deposit side of the bank on regulations and best practices when dealing with accounts for non-resident aliens.
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| FDIC Insurance: What Has Changed and What is the Same |
Make sure to attend this “Hot Topic Series” Webinar to review the FDIC insurance coverage rules so that you are armed with the information you need to address depositor concerns.
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| BSA, OFAC & USA Patriot Act |
Virtually no set of rules and regulations get as much attention as the Bank Secrecy Act, Office of Foreign Asset Control regulations, and USA Patriot Act.
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| Identity Theft Red Flags and an Identity Theft Prevention Program From An IT Perspective |
This webinar will cover the many aspects of the new Identity Theft Prevention Program that weave into the world of information technology.
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| IRA Beneficiary Designations and Distributions |
This two hour webinar will explore the difference between the types of IRA beneficiaries and then delve further into the distribution side of the IRA funds.
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| IRA Plan Types - What are the similarities and differences? |
This two hour webinar will detail the most important aspects of each of the IRA plan types.
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| Opening Consumer and Commercial Accounts--Understanding Which “Box” to Check on the Signature Card |
In this two hour webinar we will explore the options of account ownership and when to use each one.
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| Credit Reports, Credit Scores, & Compliance |
This webinar will cover everything you need to know in order to stay compliant on credit.
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| Major Performance Factors of Selling |
This webinar will help you by focusing on how the major performance factors may be affecting your selling success.
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| Ethics and Conflicts of Interest |
This webinar will cover conflicts of interests, personal conduct and confidentiality.
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| Loans to Insiders |
This webinar will cover how financial institutions should properly handle loans to insiders and other insider transactions.
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| Managing a Highly Successful Branch |
This webinar will help you in building a business plan for your branch, managing difficult employee symptoms, and best practices.
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| Health Savings Accounts: Advanced Topics on Maximizing the Benefits of an HSA |
This 2-hour seminar offers analysis on some of the more advanced ideas on how to use HSA’s from a savings perspective and as a vehicle to pay for medical care.
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| Right of Setoff: When & How Can It Be Used? |
There are many questions about the Right of Setoff. This webinar answers those questions.
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| Advanced Microsoft Excel 2003/XP |
This webinar will help you to maximize your productivity using Excel 2003/XP.
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| Microsoft PowerPoint 2003/XP: Dazzle Your Audience |
This webinar will help you to maximize your productivity using Microsoft PowerPoint.
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| Major Changes in Mortgage Lending – Reg. Z and RESPA Proposals |
Learn what to prepare for, including changes in disclosures, processes, and advertising. Get a jump on understanding what you will have to do to get ready for the coming changes. |
| Opening Accounts for Non-Resident Aliens |
This session is a cost-effective way to train all frontline personnel who open accounts and for both the lending and deposit side of the bank on regulations and best practices when dealing with accounts for non-resident aliens.
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| New Accounts: Identifying & Meeting Customer Needs |
This program looks at two skills that play a very important part in new account sales process. It will cover how to ask better questions and explain products.
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| Cross Selling & Stewardship |
This webinar will teach you how to effectively cross sell by focusing on the client with a stewardship mentality, with their best interests always in mind.
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| Microsoft Excel 2003/XP: Tips & Tricks |
This webinar will help you to maximize your productivity using Excel.
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| Identity Theft and Data Security |
This presentation will go over some of the latest security incidents, the techniques used by hackers, current and proposed legislation, and data security.
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| Preparing for Your IT Security Examination |
In this webinar, you will learn what should be in a comprehensive proactive security program and how to prepare for your next IT security examination.
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| Final Red Flag Guidelines and Information Sharing Rules Under the FACT Act |
This webinar will discuss the requirements and challenges in implementing an Identity Theft Protection Program in your institution by the deadlines. Will you be ready?
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| Managing a Highly Successful Branch |
This webinar will help you in building a business plan for your branch, managing difficult employee symptoms, and best practices.
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| Data Leaks Happen: Are You Prepared? |
Along with the ease of transacting business electronically and the global reach it provides, comes the risk of data leakage. Make sure your institution is prepared.
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| Beyond Español - A Financial Institution Employee's Guide to Understanding, Attracting and Keeping Hispanic Customers |
This webinar will teach a financial institution how to capitalize on the growing hispanic market.
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| Prospecting & Getting Referrals |
What better way to get sales leads than with referrals from your current customers? Attend this webinar to get some tips on prospecting and getting referrals.
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| Compliance Issues for Real Estate Lending |
In this webinar, we explore the range of rules and regulations that cover real estate lending, with specific emphasis placed on new and changing regulations.
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| IRA: Beyond the Basics |
In the last year or two, Congress has passed legislation including some of the most substantial changes we’ve had to IRAs as part of the Tax Increase Prevention and Reconciliation Act (TIPRA 2005) and the Pension Protection Act (PPA 2006).
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| Mortgage Lending Fraud |
This webinar explains the various aspects of mortgage loan fraud and addresses the areas where your financial institution may be vulnerable.
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| The Role of the Director and the Need for Excellence in Governance |
This webinar will focus on how Directors can perform their job efficiently and effectively.
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| Understanding Signature Cards & Account Agreements |
This program is designed to help you break down and understand your signature card and account agreement. It will help you to understand and build better relations and understanding with your customers.
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| The New Military Payday Lending Regulation: How It Impacts Your Institution |
This webinar will discuss Military Payday Lending rules that are set to be issued by the U.S. Department of Defense.
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| Suspicious Activity Reporting Hotspots |
This webinar will discuss SAR's and your responsibilities with them.
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| Maximize Your Initial Call |
In this webinar you will learn how to effectively start the sales process whether it be a call or a face-to-face meeting.
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| Right of Setoff: When & How Can It Be Used? |
There are many questions about the Right of Setoff. This webinar answers those questions.
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| BSA & The New Account Interview: CIP & CDD 2007 |
This webinar will show your employees the correct way to conduct a New Account Interview. It will discuss BSA, Customer Identification Programs as well as Customer Due Diligence.
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| Financial Auditing for Internal Auditors |
Today there is more focus on internal audit's role in auditing financial controls. This webinar will discuss these issues.
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| Loan Fraud |
A recent FBI survey indicated that loan fraud was the largest category of all frauds. Don't be one of the many victims of loan fraud.
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| Compliance Primer |
This session provides a solid basis in understanding the universe of rules and regulations applicable to the business of banking. Afterward, you’ll have an understanding of what applies, what to look for, and where to find it.
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| Mortgage Lending Fraud |
This webinar explains the various aspects of mortgage loan fraud and addresses the areas where your financial institution may be vulnerable.
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| How to Pass a CIP Exam |
In this important seminar learn how to write a policy that makes sense for your financial institution and its risk. What are the common pitfalls to avoid and how to document what you are doing and tie in the frontline.
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| Compliance Issues for Real Estate Lending |
In this webinar, we explore the range of rules and regulations that cover real estate lending, with specific emphasis placed on new and changing regulations.
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| Understanding Signature Cards & Account Agreements |
This program is designed to help you break down and understand your signature card and account agreement. It will help you to understand and build better relations and understanding with your customers.
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| Disaster Planning: How to Prepare |
Along with hurricanes, earthquakes and tornados, the joint advisory issued by the federal bank regulators encouraged financial institutions to review the National Strategy for Pandemic Influenza to consider what actions may be appropriate for their particular situation, and whether such actions should be included in their event response and contingency strategies. Learn what you should do to prepare for a disaster. |
| Introduction to Microsoft Access |
If you have wanted to learn why so many people use Access or if you have tried to figure out this software, this webinar is for you.
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| Dealing with Conflict |
Throughout this program, you will examine your current attitude toward conflict; you will also consider your typical reaction to dealing with conflict.
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| Operational Risk Assessment |
This webcast seminar will assist a financial institution in identifying, quantifying and managing its operational risk.
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| Harassment in the Workplace |
The program focuses on both EEO harassment and safe place issues in the workplace.
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| Essentials of Banking |
You can be a more effective financial industry professional with an increased understanding of the way the varous banking functions interact.
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| Preventing Holiday Fraud |
This program is an easy, cost-effective method to raise staff awareness of the various frauds that plague financial institutions during the holiday season.
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| Essentials of Banking |
You can be a more effective financial industry professional with an increased understanding of the way the varous banking functions interact.
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| Community Leadership for Managers |
This webinar is designed to demonstrate the link between a manager's community leadership activities, long term business development and the development of personal leadership skills.
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| Compliance for New Accounts & Personal Bankers |
Learn the rules that govern the deposit area, where to find them, and about the basics.
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| COBRA Continuation for Health Insurance |
This seminar will review COBRA basics and introduce some of the new aspects of COBRA and model notices available to COBRA administrators, as well as an overview on court rulings affecting COBRA.
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| Avian Flu, Hurricanes, Earthquakes: How to Prepare |
Along with hurricanes, earthquakes and tornados, the joint advisory issued by the federal bank regulators encouraged financial institutions to review the National Strategy for Pandemic Influenza to consider what actions may be appropriate for their particular situation, and whether such actions should be included in their event response and contingency strategies. Learn what you should do to prepare for a disaster. |
| Turn Marginal Employees into Phenomenal Employees |
This program will make corrective coaching less stressful by giving you the tools to identify the problem behavior and determine the best solution to resolve the situation.
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| Overdraft Protection Programs: Risks & Rewards |
This session will give participants a thorough understanding of the differences between the various overdraft protection products available and the impact to your accountholders. |
| Hiring the New Employee: Legal Issues |
Hiring is the most important function of any organization since your mission is accomplished by the people you select. |
| Identity Theft |
This program has been developed to provide valuable insight into the perils of identity theft, and the practical steps you can take to better prevent and detect identity thieves from victimizing you and your customers. |
| Risk Based Auditing |
This presentation is designed to provide guidance on the changing regulatory guidance and its impact on internal auditing. |
| Financial Institutions Security |
This seminar addresses ways to keep your institution as safe and secure as possible. Prevention strategies and best practice for emergency situations are discussed. |
| Electronic Fraud |
Learn about: the four elements of a fraud; common types of Internet Fraud (including "phishing scams"); the reasons why electronic con artists are successful: red flags to look for; and safeguards and solutions. |
| New OFAC Enforcement Guidelines |
This webinar discusses how to best design and implement an effective OFAC compliance program, including the clarifications included in Treasury’s latest guidance. |
| Law of Applications & OFCCP's New Regulation |
This three hour presentation begins with an overview of the new regulation, you'll quickly move into the challenging phase of interpreting it and learning how to modify recruitment, hiring and documentation processes to ensure compliance. |
| Running Effective Meetings |
Meetings can and should be a great tool for an organization to help improve overall company performance. |
| Referrals – Coaching the Skills of Your Staff |
This 2-hour webinar will provide specific tools and ideas for developing the referral skills of your staff, as well as look at the challenges of motivating them to see referrals as an ongoing part of interacting with customers. |
| New Accounts: Fraud Identification & Prevention |
This session will build awareness regarding fraud for those individuals that are opening new accounts at your financial institution. |
| The Respectful Workplace |
The program focuses on both EEO harassment and safe place issues in the workplace. |
| Supervising a Branch Staff |
This webinar is designed to increase awareness of the skills, knowledge and competencies needed to be an effective supervisor in a branch environment. |
| Spandex is a Privilege, Not a Right! |
This program will cover the practical and legal issues and the current trends in workplace appearance, and what you should and shouldn't do about it. |
| Coaching Skills |
Coaching is an integral part of success at all levels of management and supervision. |