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Alabama Bankers Association
Motivating & Managing the Teller Line
Recorded Thursday, February 7th, 2008
This fast-paced, all inclusive workshop covers every aspect of succeeding at leading the tellers to excellence. Think it's time to shape your tellers into Sales and Service Stars? Want to see more enthusiasm, an end to balancing problems, extraordinary service providers, adherence to audit and regulatory issues? This is the workshop for you and your teller supervisors!
Covered Topics:
  • Topic:  Results
  • Self-Management:  Self-Control
  • Established Values:  Firm Principles
  • Goal Setting:  Focus on Results
  • Self-Development:  Open to Learning
  • Problem Solving:  Analytical Approach
  • Innovative Courage:  Liberator of Ideas
  • Winning Ways:  Persuading of Others
  • Leadership:  True Leader Skills
  • Managing Situations:  Organizing
  • Developing Others:  Teaching
  • Team Building:  Developing Teamwork
  • Feedback:  Self Critical

What can you expect from this experience?  The opportunity to learn what you need to work on and, how to work on it!  If you want to elevate the teller line don’t miss this opportunity to discover techniques and strategies that will bring you the results you are looking for!

Honey Shelton the nations’ premier teller seminar instructor will have you eager to put to work what you learn in this fast moving webinar.

Who Should Attend
Anyone who trains or leads your tellers and others you expect to have step into the role of teller supervisor!

The Presenter

Honey Shelton, founder of InterAction Training Systems (ITS), has provided training to over a quarter-million professionals. She brings the best of both worlds to her training sessions. From 2004 to 2007, Shelton served as executive vice president of Texas’ second oldest independent bank where she oversaw retail operations, marketing, and training. This enabled her to see up close what is happening in the trenches. Plus, she has the depth of knowledge that comes with 20 years’ experience as one the nation’s leading seminar presenters.

Prior to founding ITS in 1983, Shelton served as vice president of marketing and an executive committee member for a major holding company bank in The Woodlands, Texas. During her 15 years in banking, Shelton began developing a passion for training others to succeed.

As a graduate of the School of Bank Marketing from the University of Colorado, she realizes the value of quality education. Shelton invests time as a faculty member for banking schools around the country. She is a repeat presenter for most of the state bankers associations around the country.

Shelton continues in her own personal pursuit of excellence. She has obtained certification in Reality Therapy from the William Glasser Institute and the Training and Development Certification Program at Texas A&M.

$245.00
Options
Pre-Webinar
Live webinar only: $245.00
    Live webinar only. You will receive instructions to attend the live session with the ability to ask questions of the instructor.
Live webinar plus recording: $365.00
    Attend the live event plus receive unlimited, online playback for the next 6 months. In addition to the live program, you receive a web address for online viewing after the live event and an audio CD with handouts for offline viewing.
Recording only: $245.00
    Unlimited playback & materials only. If you are unable to attend the regularly scheduled event, but are interested in the topic, you can purchase the recorded version. You will receive a web address for online viewing and an audio CD and handouts for offline viewing.
Additional Locations
Want your branches to participate? Facilities within your organization will be able to participate without the travel costs of coming to one location.
Additional Location(s) Will add $150 to your Webinar Price :
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