The safe deposit operation is a unique, fast-changing service in the financial industry. It is the only product or service in which members of your staff do not know the value of a consumer’s assets. As a result, every vault transaction can lead to considerable liability. Effective procedures and sound daily practices can counteract and minimize this risk. This seminar covers the "nuts and bolts" and the recommended day-to-day operating procedures for your institution.

Dave McGuinn, a nationally recognized expert in the safe deposit area, will provide clear, concise answers to all the basic or complicated questions regarding your institution’s responsibility, liability and daily operating procedures. In addition, you will receive information about many current lawsuits and other nationwide horror stories.

Obtain answers to these questions and more to establish you own internal procedures.

• Why should renters be provided with a “No Insurance” disclosure form?
• Who should handle the renter’s key and container during a box access?
• What tools (purchased on EBAY) can open a renter’s safe deposit box?
• What ten items must be included in a “New Safe Deposit Renter’s Kit”?
• What liability exists if access is allowed “before or after” lobby hours?
• What five types of identification are needed on every new box rental?
• Why must safe deposit keys be maintained under strict dual control?
• What ten steps must be followed when granting access to a box?
• What ten steps must be performed when a renter closes a box?
• What are the four most important key control procedures?
• What are the four different styles of box rental contracts?

David P. McGuinn, President of Safe Deposit Specialists, is a former banker with 40 years of safe deposit experience and is often referred to nationwide as the safe deposit GURU. In all 50 states he has trained over 250,000 safe deposit personnel since 1969, and has served the industry as President of AIB and the American, Texas and Houston Safe Deposit Associations. Dave is a featured speaker for the American Bankers Association’s TV network and has been interviewed by the Wall Street Journal, Washington Post, Money Magazine, New York Magazine, Associated Press, AARP, National Public Radio, FDIC, CUNA, CNN, CBS, ABC, NBC Nightly News and Court TV on current safe deposit issues. McGuinn has created numerous video, audio and web training programs and his Safe Deposit Policy and Procedures Handbook, compliance products and training seminars are now the accepted standard for the financial industry.

Unlimited playback & materials. If you were unable to attend the regularly scheduled event, but are interested in the topic, you can purchase the recorded version. You will receive a web address for online viewing and an audio CD and handouts for offline viewing.