| Compliance and Legal Implications with Social Networking and Media |
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Tuesday, March 23rd, 2010 11:00 - 1:00 pm Eastern 10:00 - 12:00 pm Central 9:00 - 11:00 am Mountain 8:00 - 10:00 am Pacific Is your institution taking a leading role and jumping into new channels of communication, such as Facebook, LinkedIn, blogs, and Twitter? Or are you taking a wait-and-see approach to see how things will shake out? Taking the defensive approach might not be the best move, since the most sought-after demographic, young affluent professionals, are proficient in these communication channels and have come to expect their financial institutions to reach out in these new and exciting ways. Besides, you may already have a presence and not even know it. Do your employees mention your institution on their own web pages or tweets? Are you even aware of what is being said about your institution on these new channels? And what about the compliance implications? Technology has always been in front of regulation, so we have to adapt current regulatory requirements to these new methods of communication. Do you have a risk management review process that accounts for these types of communications? We'll talk about the challenges that should be addressed when considering social media as a customer service tool within your institution, as well as giving you the awareness as to how to handle these issues now and in the future. |
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| Who Should Attend |
| Anyone at your institution that has a hand in how social media and networking contributes to your institution's image and bottom line, including compliance officers, counsel, marketing, sales staff, IT, and senior management will be particularly interested in this webinar's material. |
| The Presenter |
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