Some Common Questions About Webinars

Is there a limit on the number of participants per location?

There is no limit, however only one audio and web connection is allowed per registrant. A speaker phone can be used.

Can I connect from each of our branches or does everyone have to be at the same location?

The fee is per location. If you would like to connect from additional locations, the fee would be $255 for the first location and $150 for each additional location.

Will the programs be recorded and be available for purchase?

The programs will be recorded in audio and web format. The on-demand recording will be available for purchase for $255 or for an adtitional $140 if you attend the live session. You may also purchase and audio CD with printed handouts for $285.

How does the recording work and how long is it available?

If you purchase an on-demand recorded session, you will receive a web address. By clicking on this address the program will come up as a self-running program on your computer complete with audio. You will have unlimited access to the web recording for six months following the date of the program.

If you purchase the audio CD you will receive an audio cd of the program with printed handouts and you may listen on your computer or other device which will play the MP3-format audio. You will have unlimited access to the web recording for six months following the date of the program.

What features do webinars offer?

Participants will be able to see the presenter's slides. Some presenters will choose to annotate the slides while speaking. Polling questions may be asked with immediate feedback to the attendees. Attendees have the ability to click an icon if they have a question to alert the presenter. Presenters also have the ability to demonstrate software applications or go on a web tour if applicable.

How can all participants see one computer screen?

Most financial institutions will choose to project the computer image on to a larger screen.

Are programs ever cancelled?

It is possible that a program could be cancelled for various reasons. If this does happen, an attempt will be made to reschedule the program and you will be notified of the new date.

What technology provider do you use?

We've used the industry's top provider - Citrix's GoToWebinar.com - since the early days of internet-based conferencing. They continue to garner great reviews for both product and technical support.

What if I have some program suggestions?

We are always looking for new topics or recommended speakers. Please call or email with any suggestions.

Who is Total Training Solutions?

The staff at TTS has been working with the financial industry since 1983. Total Training Solutions has delivered training in many formats from classroom to web-based.

Total Training Solutions has produced dozens of videotapes, cd-roms and currently has a series of self-paced online compliance training programs. These programs constantly receive high acclaim and are recognized as some of the best in the industry.

We have worked exclusively with the financial industry since our founding. Because of this, we understand the needs of training departments in financial institutions and are alert to changes which affect the industry. We maintain a network of consultants throughout the country who serve as subject matter experts when needed.

How can I reach you?

You can contact Kyle Bennett directly at 800-831-0678 and by email at kbennett@ttsTrain.com. Our mailing address is PO Box 310, Waunakee, WI 53597.