Understanding and Using Credit Scores, Adverse Action Notices, & FACTA Compliance

Greg Souther


Greg Souther is President of Greg Souther Consulting & Seminars (www.gregsouther.com) a firm that provides training and consulting to companies in the following areas: Customer Service & Communication; Credit, Collection, & Compliance; Fraud Prevention& Information Security; and Marketing & Sales.

With over 25 years of training and speaking experience, Greg and his associates share practical "how to" advice that everyone can easily understand and use in their daily work environment.

Greg was Co-Owner and Manager of The Credit Bureaus of Southeast Georgia, the parent company for six Credit Reporting and Collection Agencies based in Brunswick, Georgia. Other Management, Marketing, and Human Resource experience includes Credifax, formerly the Credit Bureau of Jacksonville, the Credit Bureau of Valdosta, and the Credit Bureau of Athens.

Wednesday, March 28th, 2012
1:30 pm - 3:30 pm CT

During this 2 hour webinar, we will examine your compliance obligations when using Credit Scoring Models. Here are some questions we will address;  If we are we required to give out the credit scores to our customers through our Adverse Action Notices and our Risk Based Pricing Notices which methods/models are best for us? Can a consumer or a Financial Intuition legally improve the FICO score, and if so, what has the greatest impact?  How does data (positive and negative) affect/effect scoring models?  How do we avoid disparate treatment when using scoring models? How can we use credit scores to streamline the lending and checking account decision process?  Can we get scores on Commercial Credit Applications?  Does your customer really need a score over 780?

These are just a few of the questions we will answer in this informative session.

Covered Topics:

  • New Adverse Action Notices and credit score compliance!
  • Avoiding Disparate Treatment - what examiners are reviewing!
  • Deposit Accounts - using models when opening deposit accounts to reduce loss and prevent fraud.
  • Credit Scores - Learn what affects your customer's score in both positive and negative ways - How the scoring systems work may surprise you.
  • Scoring Systems - AKA FICO, Emperica, Beacon & Vantage - Learn their strengths and weaknesses.  
  • Scoring Products - Which scoring product is right for different types of lending.
  • Risk Based Pricing Notices - Review of the New REGS making sure your financial institution is in compliance.
  • Build Your Portfolio Faster - Customer's want it NOW!  You want the best customers. Learn how to tie the BEST customers to your financial institution.
  • Bankruptcy - Evaluate the new bankruptcy scoring models and determine the right one for your company.
  • Accounts Receivable Scoring - Scoring your past dues will help you prioritize your efforts, and reduce your charge-offs.
  • Promotional Name List - The Pros and Cons of using Purchased Name List & a Firm Offer of Credit!
  • Bonus - Tips to Improve Your Customer's Credit Score!

Who Should Attend?

This informative session is designed for your CEO, CFO, Directors, President, Managers, Branch & Assistant Managers, Credit Analyst, Commercial & Consumer Lenders, Compliance & Risk Officers, Collection Staff, Human Resource Trainers, and anyone responsible for establishing & maintaining policy & procedures.

Sign Up!

6-Month OnDemand Weblink - $255
Includes a weblink for unlimited viewing for 6-months after the date of the webinar as well as a link to handouts. Does not include live session.
Audio CD and Hardcopy Handouts - $285
Audio CD plus Hardcopy Handouts. Does not include live session.


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