Handling Loan Applications - What can go wrong?

Susan Costonis

Susan Costonis is a compliance consultant and trainer. She also has an affiliation with gettechnical inc. as an associate trainer. Her 35 year career in banking and training began with 20 years at First National Bank, an affiliate of Wells Fargo Bank, in Fort Collins, CO. Susan has been a bank compliance consultant or compliance officer in Louisiana since 1998.

During her career, Susan has successfully managed compliance programs and exams for institutions supervised by the OCC, FDIC, and Federal Reserve. Susan regularly presents training to several state banking associations and specializes in compliance management, lending, and Fair Lending issues. She is a Certified Regulatory Compliance Manager and completed the ABA Graduate Compliance School. Susan also graduated from the University of Akron with a B.S in Art Education and the Graduate Banking School of the University of Colorado.

Tuesday, August 14th, 2012
1:30 pm - 3:30 pm CT

Do you know how the term "application" is defined in all of the lending regulations? Do your lenders and front line staff understand the difference between applications and inquires? What about a pre-qualification or a pre-approval? Join this fast-paced webinar to understand the application process with step-by-step instructions and actual examples that explain the requirements of several confusing regulations in terms that are easy to understand.

Covered Topics:

Learn what specific information will help you to handle applications correctly
What are the top five mistakes made in application processing?
What are the timing requirements regarding applications?
When does an application have to be in writing? Does it have to be signed?
Can you require a spouse or someone else to sign the application?
What disclosures does an application trigger in Truth in Lending and RESPA? When must they be provided?
What is a pre-qualification? Is it different than a HMDA pre-approval?
What are the rules about HMDA pre-approvals?
How do you properly document the "joint intent" to apply?
When is an adverse action notice required? What must it contain? Who receives one?
When can a co-signer be requested?
What are some practical suggestions and best practices?
Learn important steps for properly taking applications, including a review of critical portions of:

Regulation B
RESPA
Regulation C (HMDA)
Regulation Z (Truth in Lending)
Fair Credit Reporting Act (FCRA) and FACT Act
SAFE Act

BONUS! - Participants will also learn about recent Fair Lending issues and how to avoid potential pitfalls in pre-screening, steering, and other prohibited practices.

Who Should Attend?

This interactive session is a cost-effective way to gain a greater understanding of the rules about accepting and processing applications. There will be no travel costs, no time lost from work, and no one will be required to leave the institution. This informative session will benefit loan officers, loan assistants, loan operations staff, compliance officers, auditors, and trainers.

Sign Up!

6-Month OnDemand Weblink - $ 255: Includes a weblink for unlimited viewing for 6-months after the date of the webinar as well as a link to handouts. Does not include live session.
CD-ROM and Hardcopy Handouts - $ 295: CD-ROM plus Hardcopy Handouts. Does not include live session.