Honest Appraisal: Keys to Effective Performance Reviews

Jim DeMaio

Jim DeMaio is President of Learning Dynamics, a national training company now in its 31st year. Jim has presented hundreds of workshops of leadership, customer service, performance management, and employee relations. His practical approach provides participants with information that can be put to use immediately.

Prior to joining Learning Dynamics, Jim was Vice President and Director of Corporate Training for a financial institution in the northeast. Since joining Learning Dynamics, Jim has provided training sessions to many banks and has been a presenter at the National School of Banking for 15 years.

Jim holds a B.S. in Management from Quinnipiac University and an M.B.A. from the University of New Haven.

Thursday, August 9th, 2012
10:00 am - 11:00 am CT

We know that conducting a performance review is not one of the favorite responsibilities of managers and supervisors. Yet, we also know how important it is to conduct a fair and honest appraisal of all staff.

Rewarding stellar employees and coaching struggling employees are critical parts of a supervisor’s role. The financial institutions that excel are ones where employees are held accountable for their performance.

This workshop will provide several techniques for writing and conducting the performance review.

What you will learn:

The Cycle of Performance Management

Maintaining Documentation - The 5 by 5 Technique

Preparing for the Performance Review Meeting

Writing the Performance Review

Common Rating Errors

Conducting the Performance Review

Coaching Techniques

Providing Positive and Constructive Feedback

Handling Challenging Employee Reactions

Who Should Attend?

Managers and supervisors would benefit from this webinar.

Sign Up!

6-Month OnDemand Weblink - $ 155: Includes a weblink for unlimited viewing for 6-months after the date of the webinar as well as a link to handouts. Does not include live session.
CD-ROM and Hardcopy Handouts - $ 185: CD-ROM plus Hardcopy Handouts. Does not include attendance for the live session.