Greg Souther
Greg Souther is President of Greg Souther Consulting & Seminars (www.gregsouther.com) a firm that provides training and consulting to companies in the following areas: Customer Service & Communication; Credit, Collection, & Compliance; Fraud Prevention& Information Security; and Marketing & Sales.
With over 25 years of training and speaking experience, Greg and his associates share practical "how to" advice that everyone can easily understand and use in their daily work environment.
Greg was Co-Owner and Manager of The Credit Bureaus of Southeast Georgia, the parent company for six Credit Reporting and Collection Agencies based in Brunswick, Georgia. Other Management, Marketing, and Human Resource experience includes Credifax, formerly the Credit Bureau of Jacksonville, the Credit Bureau of Valdosta, and the Credit Bureau of Athens.
Wednesday, March 17th, 2010
10:00 am
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12:00 pm CT
Whether you report to one or all four of the National Credit Reporting Agencies (CRA), you are required to comply with the Fair Credit Reporting Act and the FACTA amendment. It's not what you know that will hurt you-it's re-polluting the consumer's file that can cost your Financial Institution plenty! We will review FACTA Section 312- new Accuracy and Integrity Guidelines, E-OSCAR, and using the METRO-2 format. We will also discuss the pros and cons of reporting to more than one NCRA (National Credit Reporting Agency), and why you should run quality control checks on your data to make sure it is correct, and you are in compliance.
Highlights:
- Your responsibilities under the FACTA-Red Flag Guidelines as a Data Furnisher. NEW FACTA Section 312 - Compliance Deadline July 1, 2010
- Using E-OSCAR to view and respond to consumer disputes (ACDV Responses).
- Using E-OSCAR to create and submit interim maintenance requests (AUDs) for previously reported trade-lines.
- Review the different guidelines for reporting to each of the National Credit Reporting Agencies; Equifax, Experian, Innovis, and Trans Union.
- Reporting your information monthly using the METRO-2 format.
- Reviewing your tradeline information in order to be in compliance and reduce risk.
Who Should Attend?
The changes to FACTA will impact everyone in your institution dealing with consumers, credit information, and/or Identity Theft. This informative session is for Branch Managers, Assistant Branch Managers, Customer Service Reps, Consumer Lenders, Compliance Officers, Risk Officers, Collectors, and Trainers.
