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Account Titling, Ownership and Signatories

Wednesday, December 11th, 2013 - 1:30 pm

When you open and title accounts, you affect not only rights at death but also the insurance coverage of your account. We will focus on personal accounts, fiduciary accounts and business accounts a...

Deborah Crawford Operations

Opening Trust Accounts: Documenting Authority and Liability

Wednesday, October 30th, 2013 - 1:30 pm

This webinar will cover standard trust-opening procedures and many questions that arise as trusts and account holder situations change.

Deborah Crawford Operations

Organizing an Effective Remote Deposit Capture Compliance Program

Thursday, August 29th, 2013 - 1:30 pm

Do you want to have successful Remote Deposit Capture (RDC) audits and exams...each and every time?  If so, join us for this informative two hour Webinar.

Carolyn Dowdy Operations

Reverse Mortgages

Thursday, August 15th, 2013 - 10:00 am

This webinar looks at the basic structure of Reverse Mortgages, and highlights the benefits and challenges of these products.

J.T. Turner Operations

New Non-Resident Alien Rules for 2013: BSA, W-8BENS and Interest Reporting

Wednesday, August 14th, 2013 - 10:00 am

This webinar is a complete guide for opening deposit accounts for non-resident aliens.

Deborah Crawford Operations

Opening Donation, Memorial, and Other Accounts for Non-Profit Organizations

Thursday, August 1st, 2013 - 10:00 am

This program will address how to set up "non government organization" accounts, style the checks, pay the bills, and much more.

Deborah Crawford Operations

How to Use Business Resolutions and Authorizations to Protect Your Financial Institution

Wednesday, July 17th, 2013 - 10:00 am

Attend this webinar to know more about the ins and outs of resolutions and authorizations.

Terri D. Thomas Operations

You Must Comply! ACH Compliance

Tuesday, July 16th, 2013 - 1:30 pm

Non-compliance can cost you not only money, but your reputation.

Laurie Appelbaum Operations

Customer Identification Program: Documents, Nondocument Verification and Changes

Tuesday, July 16th, 2013 - 10:00 am

You won't want to miss this program on identifying and updating your customer records and accounts.

Deborah Crawford Operations

MANAGING New Technologies BSA/AML RISKS: Prepaid Cards, Remote Deposit Capture, Family Cards

Wednesday, June 19th, 2013 - 1:30 pm

New exciting technologies bring new BSA/AML risk and exposure.  This webinar will look at how to add these products to your customer relationships while managing and mitigating the new risk.

Deborah Crawford Operations

Endorsements on Fiduciaries, Trusts, Estates and Business Accounts: Who is authorized to negotiate?

Thursday, June 13th, 2013 - 10:00 am

The questions of who can endorse these types of checks and how they should be endorsed will be addressed in this informative program.

Deborah Crawford Operations

Fraudulent Cashiers Checks

Wednesday, June 12th, 2013 - 10:00 am

This webinar will discuss the risks posed by fraudulent cashier's checks, whether your financial institution is the financial institution of first deposit or the alleged issuer.

Terri D. Thomas Operations

Home Equity Lines of Credit

Tuesday, June 11th, 2013 - 1:30 pm

This class will give a great overview of all the aspects of a HELOC.

J.T. Turner Operations

Take a Bite Out of Cybercrime: Arm Yourself Against Account Takeover

Tuesday, June 11th, 2013 - 10:00 am

Be prepared and be proactive!  Don't be a statistic!

Laurie Appelbaum Operations

For Sales People: Sell in Any Market

Monday, June 10th, 2013 - 12:00 pm

This webinar will help you gain a strong and healthy perspective and provide a process for selling, regardless of the market.

Walt Gerano Operations

BSA for the Frontline

Thursday, June 6th, 2013 - 10:00 am
Our BSA for the frontline fulfills your annual regulatory training requirements for the frontline.
Deborah Crawford Operations

Overdraft Fees: New Impact for Financial Institutions

Wednesday, June 5th, 2013 - 10:00 am

This session will give participants a thorough understanding of the differences between the various overdraft protection products available, and how recent regulatory actions impact the offering ...

Terri D. Thomas Operations

Analyzing Start-up Businesses

Tuesday, June 4th, 2013 - 10:00 am

This program will emphasize how to properly review business plans and other information that is generated by start-up business ventures and what questions to ask of business owners, in both financi...

Vin DiCara Operations

Remote Deposit Capture: Customer Due Diligence FFIEC Tier II Exam Considerations Plus Mobile Capture!

Thursday, May 30th, 2013 - 1:30 pm

The webinar outlines detailed information you may consider adding to your documents and processes to support thorough due diligence of your customers. 

Carolyn Dowdy Operations

Coaching & Confronting Sticky Situations

Wednesday, May 29th, 2013 - 10:00 am

Are you ready to learn how to coach and confront sticky situations effectively?  Help is here.

Honey Shelton Operations

Underwriting the New Uniform Dataset Appraisal Requirements

Tuesday, May 21st, 2013 - 10:00 am

In this webinar we will go over the new language, ratings and requirements that impact the way the appraisal form is completed.

J.T. Turner Operations

Introduction to Residential Mortgage Underwriting

Tuesday, May 14th, 2013 - 1:30 pm

In the current business climate, sound underwriting practices are critical, and this class is an excellent overview to the underwriting step.

J.T. Turner Operations

Handling Loan Applications - What Can Go Wrong?

Thursday, May 9th, 2013 - 10:00 am

Join this fast-paced webinar to understand the application process with step by step instructions and actual examples that explain the requirements of several confusing regulations in terms that ar...

Susan Costonis Operations

Sharpen Your Skills as a Trainer

Friday, May 3rd, 2013 - 10:00 am

You'll find this information packed webinar full of tips, techniques and best practices that will compliment your determination to be a highly successful trainer!

Honey Shelton Operations

Opening New Accounts for LLC's

Thursday, May 2nd, 2013 - 10:00 am

In this program learn how to open, document, change signers and handle the paperwork on these amazing accounts.

Deborah Crawford Operations

Leading Yourself and Others through Change

Thursday, April 25th, 2013 - 10:00 am

This workshop will provide several techniques for handling the change and leading your staff successfully through it.

Jim DeMaio Operations

Appraisal Review for Residential Mortgage Decisions

Tuesday, April 23rd, 2013 - 1:30 pm

This webinar will give you an understanding of reviewing appraisals.

J.T. Turner Operations

Becoming the Employee You Expect Others to Be

Tuesday, April 23rd, 2013 - 10:00 am

This fast-moving webinar is a targeted training session on encouraging and educating your entire staff on what they can do be become a better employee.

Honey Shelton Operations

BSA Series: Money Service Businesses Update and Review

Friday, April 19th, 2013 - 10:00 am

A 2013 Update on Money Service Businesses and both federal and state issues. 

Deborah Crawford Operations

SSN's, EIN's and ITIN's: Your Job as Withholding Agent

Thursday, April 18th, 2013 - 10:00 am

In this program we will review taxpayer identification numbers and W-9 and W-8BEN requirements.

Deborah Crawford Operations

The New Ability-to-Repay and QM Rule: An In-Depth Look at the Issues

Wednesday, April 17th, 2013 - 1:30 pm

We'll go in-depth on the details of the rule, its application, and the specific requirement to provide you a thorough understanding of what is required, along with the consequences.

Carl Pry Operations

Analyzing Tax Returns for Mortgage Decisions

Tuesday, April 9th, 2013 - 1:30 pm

This webinar is designed to give mortgage lenders a better grasp of tax returns and their importance in making quality loan decisions.

J.T. Turner Operations

Breaking Down the New CTR: 10 Danger Zones

Wednesday, April 3rd, 2013 - 10:00 am

The countdown begins for implementation of the New Currency Transaction Report.  In this line-by-line program, we will review the interesting changes in the new report and some of the challeng...

Deborah Crawford Operations

Right of Setoff

Wednesday, March 27th, 2013 - 10:00 am

Do you know when a right of setoff is allowed and when it isn't? Do you know if your financial institution has a statutory or contractual right of setoff? Do you understand the financial risks of...

Terri D. Thomas Operations

New CFPB Mortgage Rules Series: Updates on Regulation Z & RESPA

Tuesday, March 19th, 2013 - 10:00 am

We'll discuss the new rules and what's changed (and some of what hasn't). We'll break down the new requirements, and save some time to talk about what else is coming this year, since the CFPB isn't...

Carl Pry Operations

Do's and Don'ts of Signature Card Contracts

Wednesday, March 13th, 2013 - 1:30 pm

These do's and don'ts may save your financial institution thousands of dollars in the future.

Deborah Crawford Operations

What to Do When a Customer Dies

Wednesday, March 6th, 2013 - 10:00 am

This two-hour webinar will walk you through the complicated process of dealing with a customer's death, both on the deposit and loan side; as well as the unique issues of doing business with the de...

Terri D. Thomas Operations

The New SAR and Your AML

Tuesday, March 5th, 2013 - 10:00 am

If you have been looking for the down-to-earth how to implement this form then this is the program for you.

Deborah Crawford Operations

Healthcare Payments and the ACH and Other Important 2013 Rule Changes to Know

Monday, March 4th, 2013 - 1:30 pm

Each year there are changes to the ACH Rules and you must be incorporate these changes into your daily operations in order to help ensure compliance.

Laurie Appelbaum Operations

When a Deposit Customer Dies in Ohio

Wednesday, February 20th, 2013 - 10:00 am

Learn what happens in Ohio and receive an Ohio specific manual.

Deborah Crawford Operations

Power of Attorney & Living Trust Documents

Wednesday, February 20th, 2013 - 10:00 am

This two hour presentation is designed to provide financial institution personnel with the best practices that can be used in dealing with these complex legal documents.

Terri D. Thomas Operations

Health Savings Accounts - New Updates for 2013

Thursday, February 7th, 2013 - 10:00 am

Whether you are now offering HSAs or are thinking about offering HSAs, this webinar will give you the information you need to make sure you are setting the accounts up correctly and performing the ...

Patrice Konarik Operations

Notary Public - The Power of the Stamp

Wednesday, February 6th, 2013 - 1:30 pm

This two hour webinar is designed to provide notaries with the best practices for dealing with issues that are unique to the financial industry.

Terri D. Thomas Operations

Ten Things to Look For When Analyzing Profit and Loss Statements

Tuesday, February 5th, 2013 - 1:30 pm

This program will examine ten important things that every analyst and loan officer should look for when evaluating the information contained in profit and loss statements.

Vin DiCara Operations

New Non-Resident Alien Rules for 2013: BSA, W-8BENS and Interest Reporting

Tuesday, February 5th, 2013 - 10:00 am

This webinar is a complete guide for opening deposit accounts for non-resident aliens.

Deborah Crawford Operations

Basic Cash Flow Analysis

Tuesday, January 29th, 2013 - 1:30 pm

This course is designed to assist financial institution employees in calculating cash flow utilizing the Universal Cash Flow Analysis method (UCA), which is used often by financial institutions to ...

Jeffery Johnson Operations

Do's and Don'ts of Checks: How to Avoid Loss

Tuesday, January 29th, 2013 - 10:00 am

Learn the safe way to handle checks and be sure that you and your financial institution can be protected from loss on the negotiable instruments.

Deborah Crawford Operations

Using Business Tax Returns to Analyze Lending Requests

Wednesday, January 23rd, 2013 - 1:30 pm

This webinar will educate course attendees in the ways in which business tax returns are both similar to and differ from conventional financial statements.

Vin DiCara Operations

CIP: What is Fact? What is Myth?

Wednesday, January 23rd, 2013 - 10:00 am

This webinar will go in depth and clear up any confusions concerning your financial institution's CIP Program.

Terri D. Thomas Operations

Countdown to Regulation E Foreign Remittances: Policy, Procedures, Logs, and More

Friday, January 11th, 2013 - 10:00 am

Tick, tock the Regulation E Subpart B clock is ticking.  Are you ready?

Deborah Crawford Operations

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc

Thursday, January 10th, 2013 - 10:00 am

By attending this webinar, you will learn how to effectively deal with these documents and the parties who serve them upon you.

Terri D. Thomas Operations

Mastering the New Currency Transaction Report

Tuesday, January 8th, 2013 - 10:00 am

In this line-by-line program, we will review the interesting changes in the new report and some of the challenges.

Deborah Crawford Operations

Vendor Management Program - An Enterprise-wide Focus

Wednesday, December 19th, 2012 - 1:30 pm

Vendor management is a hot topic for examinations today.

Susan Orr Operations

Check Holds

Thursday, December 13th, 2012 - 10:00 am

This webinar focuses on Reg CC and Check Fraud.

Terri D. Thomas Operations

Introduction to Commercial Loan Documentation

Thursday, December 6th, 2012 - 1:30 pm

This program provides a broad overview to the documentation process.

Dana Sumner Operations

Understanding Letters of Credit

Wednesday, December 5th, 2012 - 10:00 am

This webinar will discuss everything you need to know pertaining to Letters of Credit.

Terri D. Thomas Operations

The Do's and Don'ts of Signature Card Contracts

Thursday, November 29th, 2012 - 10:00 am

These do's and don'ts may save your financial institution thousands of dollars in the future.

Deborah Crawford Operations

The Four C's of Exceptional Supervision - Conveying, Coaching, Correcting and Celebrating

Tuesday, November 27th, 2012 - 10:00 am

The webinar focuses on the techniques and strategies you need in order to handle your job responsibilities successfully.

Honey Shelton Operations
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