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Webinar Presenter Topic Tags

Improving Your Sales Ability on the Frontline

Wednesday, April 4th, 2012 - 1:30 pm

This webinar will teach you how to implement skills, strategies and standards that will raise the bar when it comes to cross-selling outcomes.

Honey Shelton Teller

Robbery Prevention, Apprehension, and Recovery

Thursday, February 16th, 2012 - 1:30 pm

A former bank robber shares security insights during this webinar.

Troy Evans Teller

Start Coaching & Stop Hovering Over the Teller Line

Wednesday, February 15th, 2012 - 1:30 pm

This program will focus on teller performance management - it's the key to the teller becoming motivated and responsible.

Honey Shelton Teller

Frontline Fundamentals

Wednesday, January 11th, 2012 - 1:30 pm

This webinar will heighten awareness, teach techniques and provide information concerning selling, service delivery and compliance follow-through.

Janice Branch Teller

Do's and Don'ts of Checks

Tuesday, January 10th, 2012 - 10:00 am

Learn the safe way to handle checks and be sure that you and your financial institution can be protected from loss on the negotiable instruments.

Deborah Crawford Teller

Check Holds

Tuesday, December 20th, 2011 - 10:00 am

This webinar focuses on Reg CC and Check Fraud.

Terri D. Thomas Teller

Keeping Your Frontline Up-to-Date with BSA and OFAC

Tuesday, November 15th, 2011 - 10:00 am

This webinar will provide an update of the BSA and OFAC regulations, as well as a review of the common mistakes bankers make in attempting to comply with the complicated requirements.

Terri D. Thomas Teller

Achieving Teller Excellence

Wednesday, November 9th, 2011 - 1:30 pm

This highly motivating workshop continues to evolve as the premier teller workshop.

Janice Branch Teller

Robbery Preparedness: New Rules for the New Economy

Thursday, October 20th, 2011 - 10:00 am

The core of the program will focus on policies and practices that all staff members can include in their daily routine that will enhance the safety and security issues at your financial institution...

Jim Rechel Teller

Best Teller Supervisory Practices

Wednesday, October 12th, 2011 - 1:30 pm

The webinar will give you new insight, practical pointers, and tips on handling the most common, as well as the most difficult, supervisory issues.

Margaret DeMarino Teller

Best Cross-Selling Practices for the Frontline

Tuesday, October 4th, 2011 - 10:00 am

Aimed at the frontline staff, this program teaches participants how to excel at cross-selling and referrals while making the customer feel cared for.

Honey Shelton Teller

Endorsements on Fiduciaries, Trusts, Estates, and Business Accounts: Who is Authorized to Negotiate

Wednesday, August 31st, 2011 - 1:30 pm

The questions of who can endorse these types of checks and how they should be endorsed will be addressed in this informative program.

Deborah Crawford Teller
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