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Why is that Revolving Line of Credit Not Revolving? Structuring Short Term Lines of Credit

Thursday, June 20th, 2013 - 10:00 am

This session will examine in detail what causes a borrower's short term Line of Credit to become permanent working capital.

Jeffery Johnson Auditing, Sales, Lending

Dealing with Servicemember Issues: SCRA and Much More

Thursday, June 20th, 2013 - 1:30 pm

The Servicemembers Civil Relief Act (SCRA) is the most well-known. But there are other considerations, such as fair lending and even UDAAP.

Carl Pry Compliance, Lending

The Final Rule on Federal Benefit Payments Garnishment Requirements

Friday, June 28th, 2013 - 10:00 am

This final rule, which is effective June 28, 2013, modifies the interim rule that was implemented by the agencies in February 2011.

Terri D. Thomas Compliance

Sales Series: Coaching the Post-Call Debrief

Monday, July 8th, 2013 - 12:00 pm

A disciplined process for post-call debriefs will help you uncover the real story behind your team's pipeline, and with your coaching, will also help your salespeople become better at qualifying, h...

Walt Gerano Sales

Do's and Don'ts of Checks: How to Avoid Loss

Tuesday, July 9th, 2013 - 1:30 pm

Learn the safe way to handle checks and be sure that you and your financial institution can be protected from loss on the negotiable instruments.

Deborah Crawford Security, Risk Management, Teller

Salesmanship for the Lender

Wednesday, July 10th, 2013 - 10:00 am

Sales Formula 8-2-5.  8 Steps to Sales Success.  2 Key Habits.  5 Ways to Overcome Barriers.

Honey Shelton Sales, Lending

Seven Habits of Effective Credit Administration in Commercial Banks

Thursday, July 11th, 2013 - 10:00 am

This course will address the factors you need to know to make a positive difference in the credit administration at your bank.

Jeffery Johnson Lending, Risk Management

BSA Series: OFAC and Your AML: Making the BSA Connection

Friday, July 12th, 2013 - 10:00 am

In this program we will review what should be in an OFAC Compliance Program.

Deborah Crawford Compliance, Security

Customer Identification Program: Documents, Nondocument Verification and Changes

Tuesday, July 16th, 2013 - 10:00 am

You won't want to miss this program on identifying and updating your customer records and accounts.

Deborah Crawford Security, Operations, Risk Management

You Must Comply! ACH Compliance

Tuesday, July 16th, 2013 - 1:30 pm

Non-compliance can cost you not only money, but your reputation.

Laurie Appelbaum Compliance, Operations, Auditing

How to Use Business Resolutions and Authorizations to Protect Your Financial Institution

Wednesday, July 17th, 2013 - 10:00 am

Attend this webinar to know more about the ins and outs of resolutions and authorizations.

Terri D. Thomas Operations, Lending

The New CFPB Mortgage Rules: Strategic Decisions That Must be Made Before Implemention

Wednesday, July 17th, 2013 - 1:30 pm

We'll discuss how the rules will fundamentally alter the business of mortgage lending both industry-wide, as well as in your bank. As a result, critical decisions must be made regarding how to appr...

Carl Pry Compliance, Operations, Lending

Safe Deposit Boxes - The Do's and Don'ts

Thursday, July 18th, 2013 - 10:00 am

Establish Correct Day to Day Procedures & Reduce Your Liability - 2013 Update

David P. McGuinn Security, Risk Management

The 8 Keys to Teller Excellence

Thursday, July 18th, 2013 - 1:30 pm

This webinar is designed to develop alert, capable tellers who can minimize losses, follow explicit instructions and provide quality customer service.

Janice Branch Teller

The Changing World of Mortgage Requirements for 2013 and '14 due to the CFPB

Tuesday, July 23rd, 2013 - 10:00 am

We'll address the difficulties and hot spots many lenders are facing during this run-up to January of 2014.

Carl Pry Compliance, Lending, Risk Management

Compliance Perspectives: A Monthly Update

Tuesday, July 23rd, 2013 - 1:00 pm

A monthly webinar series to help you keep up with changes and deadlines in the compliance area.

Carl Pry Compliance

Marketing for Mortgage Originators

Wednesday, July 24th, 2013 - 10:00 am

This webinar is designed to share marketing ideas specifically designed for loan originators, to help them better promote themselves, their products and their company.

J.T. Turner Sales, Lending

10 Steps to Pass Your Next Compliance & Fair Lending Exam

Thursday, July 25th, 2013 - 10:00 am

Has your compliance program been updated with all the regulatory changes from 2013 and the significant mortgage changes that begin in 2014? This fast-paced seminar provides practical guidance to de...

Susan Costonis Compliance, Auditing, Risk Management

Call Center Representative Training

Tuesday, July 30th, 2013 - 10:00 am
This webinar is designed to focus on the customer service aspects of Call Centers.
J.T. Turner Customer Service

Using Business Tax Returns to Analyze Lending Requests

Tuesday, July 30th, 2013 - 1:30 pm

This webinar will educate course attendees in the ways in which business tax returns are both similar to and differ from conventional financial statements.

Vin DiCara Lending

Opening Donation, Memorial, and Other Accounts for Non-Profit Organizations

Thursday, August 1st, 2013 - 10:00 am

This program will address how to set up "non government organization" accounts, style the checks, pay the bills, and much more.

Deborah Crawford Customer Service, Operations, Teller

Business Accounts: Authority and Liability

Tuesday, August 6th, 2013 - 10:00 am

Understanding authority on the different types of business accounts may keep you from making mistakes that can be costly to your organization.

Deborah Crawford Operations, Risk Management

12 Deposit Hot Spots for New Accounts

Tuesday, August 6th, 2013 - 1:30 pm

This program delivers a host of compliance tasks that must be accomplished during the new account interview. It also will suffice as your annual training requirement for regulatory topics.

Deborah Crawford Compliance, Customer Service, Operations

The New SAR: Line by Line

Wednesday, August 7th, 2013 - 10:00 am

If you have been looking for the down-to-earth how to implement this form then this is the program for you.

Deborah Crawford Compliance, Operations

Get Global: Understanding Global Cash Flow Analysis

Thursday, August 8th, 2013 - 10:00 am

This course is designed to assist bankers in calculating cash flow utilizing the Uniform Cash Flow Analysis (UCA) method and to provide guidance in calculating Global Cash Flow Analysis.

Jeffery Johnson Lending

Introduction to Commercial Loan Documentation

Thursday, August 8th, 2013 - 1:30 pm

This program provides a broad overview to the documentation process.

Dana Sumner Lending

Sales Series: Developing Centers of Influence

Monday, August 12th, 2013 - 12:00 pm

This sales course will help you understand the basic benefits and fundamentals of developing centers of influence.

Walt Gerano Operations, Sales, Teller

Compliance Management and Fair Lending Training for the Board of Directors

Tuesday, August 13th, 2013 - 10:00 am

This session covers two topics that are usually "hot buttons" in exams: Compliance Management and Fair Lending.

Susan Costonis Compliance, Operations, Auditing, Risk Management

New Non-Resident Alien Rules for 2013: BSA, W-8BENS and Interest Reporting

Wednesday, August 14th, 2013 - 10:00 am

This webinar is a complete guide for opening deposit accounts for non-resident aliens.

Deborah Crawford Compliance, Operations

Health Savings Accounts

Wednesday, August 14th, 2013 - 1:30 pm

Whether you are now offering HSAs or are thinking about offering HSAs, this webinar will give you the information you need to make sure you are setting the accounts up correctly and performing the ...

Patrice Konarik Operations

Reverse Mortgages

Thursday, August 15th, 2013 - 10:00 am

This webinar looks at the basic structure of Reverse Mortgages, and highlights the benefits and challenges of these products.

J.T. Turner Operations, Lending

Renewed Emphasis on Marketing & Advertising Compliance in a World of UDAP/UDAAP Enforcement

Tuesday, August 20th, 2013 - 10:00 am

As the compliance environment changes and becomes more complex, you have to stay on top of all the rules and regulations. This session can help.

Carl Pry Compliance, Customer Service, Auditing, Sales

Compliance Perspectives

Tuesday, August 20th, 2013 - 1:00 pm

A monthly webinar series to help you keep up with changes and deadlines in the compliance area.

Carl Pry

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.

Wednesday, August 21st, 2013 - 10:00 am

By attending this webinar, you will learn how to effectively deal with these documents and the parties who serve them upon you.

Terri D. Thomas Auditing, Risk Management

Start Coaching & Stop Hovering Over the Teller Line

Thursday, August 22nd, 2013 - 10:00 am

This program will focus on teller performance management - it's the key to the teller becoming motivated and responsible.

Honey Shelton Human Resources, Teller

Reading Credit Reports, Preventing Application Fraud, Credit Scores, and Compliance, Compliance, Compliance!

Thursday, August 22nd, 2013 - 1:30 pm

We will cover the Big 3's (Equifax, Experian, TransUnion) data and look at the good, the bad and the ugly of each. Learn what you can do to uncover inaccurate information before you and your instit...

Greg Souther Compliance, Lending, Human Resources

Call Report for Banks - Recent Changes, Highlights, and Pitfalls

Thursday, August 29th, 2013 - 10:00 am

The Call Report - Recent Changes, Highlights, and Pitfalls webinar is designed for experienced preparers and reviewers and will cover changes to the 2013/2014 Call Report. 

Ann Thomas Operations, Auditing

Organizing an Effective Remote Deposit Capture Compliance Program

Thursday, August 29th, 2013 - 1:30 pm

Do you want to have successful Remote Deposit Capture (RDC) audits and exams...each and every time?  If so, join us for this informative two hour Webinar.

Carolyn Dowdy Compliance, Operations, Auditing, Risk Management

CSI: Customer Service Intelligence

Wednesday, September 4th, 2013 - 10:00 am

Using the latest knowledge about visual, and verbal clues, webinar attendees will be introduced to new methods of delivering great service.

J.T. Turner Customer Service, Sales

Using Personal Tax Returns for Global Cashflow: What's Cashflow and What Isn't

Thursday, September 5th, 2013 - 10:00 am

At the end of this webinar, participants will be able to know what forms and schedules in personal tax returns that they should pay attention to and what they should ignore.

Vin DiCara

Bank Call Report Preparation for Beginners - Four Part Webinar

Monday, September 9th, 2013 - 10:00 am

This series is designed for bankers who have a year or less experience in call report preparation experience as well as OTS bankers who recently converted to the call report.

Ann Thomas

Notary Public

Wednesday, September 11th, 2013 - 10:00 am

This two hour webinar is designed to provide notaries with the best practices for dealing with issues that are unique to the financial industry.

Terri D. Thomas

Writing an Effective Credit Memorandum

Thursday, September 12th, 2013 - 10:00 am

The purpose of this course is to teach skills required to write an effective credit memorandum.

Jeffery Johnson

Check Holds

Thursday, September 12th, 2013 - 1:30 pm

This webinar focuses on Reg CC and Check Fraud.

Carl Pry

Bank Call Report Prep - Part Two

Monday, September 16th, 2013 - 10:00 am

This series is designed for bankers who have a year or less experience in call report preparation experience as well as OTS bankers who recently converted to the call report.

Ann Thomas

Managing Escrows

Tuesday, September 17th, 2013 - 10:00 am

Be ready for both the compliance and operational changes, so that your escrows meet all the requirements.

Carl Pry

Compliance Perspectives

Tuesday, September 17th, 2013 - 1:00 pm

A monthly webinar series to help you keep up with changes and deadlines in the compliance area.

Carl Pry

Bank Call Report Prep - Part Three

Monday, September 23rd, 2013 - 10:00 am

This series is designed for bankers who have a year or less experience in call report preparation experience as well as OTS bankers who recently converted to the call report.

Ann Thomas

Understanding Signature Cards and Account Agreements: Account Titling, Ownership & Access

Tuesday, September 24th, 2013 - 10:00 am

This is a "must attend" seminar in order to learn more about risks, liability and losses that can occur due to signature card contracts.

Deborah Crawford Compliance, Operations

What to Do When a Customer Dies

Wednesday, September 25th, 2013 - 1:30 pm

This two-hour webinar will walk you through the complicated process of dealing with a customer's death, both on the deposit and loan side; as well as the unique issues of doing business with the de...

Terri D. Thomas

Bank Call Report Prep - Part Four

Monday, September 30th, 2013 - 10:00 am

This series is designed for bankers who have a year or less experience in call report preparation experience as well as OTS bankers who recently converted to the call report.

Ann Thomas

Regulatory Compliance for the Frontline

Wednesday, October 2nd, 2013 - 10:00 am
This program fulfills many of your annual training requirements for your frontline!
Deborah Crawford

IRA Plan Types - Simplified

Thursday, October 3rd, 2013 - 10:00 am

If you want to "jump start" your IRA knowledge base, this two hour Webinar is a good place to begin.

Patrice Konarik IRA

IRA Plan Types - Simplified

Thursday, October 3rd, 2013 - 10:00 am

If you want to "jump start" your IRA knowledge base, this two hour Webinar is a good place to begin.

Patrice Konarik

Ratio Analysis

Thursday, October 10th, 2013 - 10:00 am

The purpose of this course is to expose the participant to the five vital signs of any organization and the required ratios to identify them.

Jeffery Johnson

Reg Z/ RESPA

Tuesday, October 15th, 2013 - 10:00 am

This session will serve as a review of the major trouble points encountered by mortgage lenders, as well as an update on things heard from mortgage lenders and regulators alike.

Carl Pry

Compliance Perspectives

Tuesday, October 15th, 2013 - 1:00 pm

A monthly webinar series to help you keep up with changes and deadlines in the compliance area.

Carl Pry

Power of Attorney

Wednesday, October 16th, 2013 - 10:00 am

This two hour presentation is designed to provide financial institution personnel with the best practices that can be used in dealing with these complex legal documents.

Terri D. Thomas

IRA Transfers and Rollovers

Thursday, October 17th, 2013 - 10:00 am

In this webinar, the speaker will provide an overview of current mobile landscape, the risks and security considerations, explore controls to mitigate and manage the risks, and explore audit an...

Patrice Konarik

IRA Distributions and Beneficiaries

Thursday, October 24th, 2013 - 10:00 am

If you are searching for a webinar where you will achieve that higher "comfort level" on these complicated topics, this seminar is "must-attend".

Patrice Konarik

Right of Setoff

Wednesday, October 30th, 2013 - 10:00 am

Do you know when a right of setoff is allowed and when it isn't? Do you know if your financial institution has a statutory or contractual right of setoff? Do you understand the financial risks of...

Terri D. Thomas

Opening Trust Accounts: Documenting Authority and Liability

Wednesday, October 30th, 2013 - 1:30 pm

This webinar will cover standard trust-opening procedures and many questions that arise as trusts and account holder situations change.

Deborah Crawford Customer Service, Operations

Appraisals

Tuesday, November 19th, 2013 - 10:00 am

We'll go in-depth on the details of the appraisal and valuation process, from both the lender and appraiser side of the game.

Carl Pry

Compliance Perspectives

Tuesday, November 19th, 2013 - 1:00 pm

A monthly webinar series to help you keep up with changes and deadlines in the compliance area.

Carl Pry

Analyzing Service Businesses

Thursday, November 21st, 2013 - 10:00 am

This webinar will provide knowledge in the wide variety of service businesses that exist and how those businesses should be analyzed from a financial standpoint.

Vin DiCara

Analyzing Service Businesses

Thursday, November 21st, 2013 - 10:00 am

This webinar will provide knowledge in the wide variety of service businesses that exist and how those businesses should be analyzed from a financial standpoint.

Vin DiCara

How to Analyze the Purchase of an Existing Business

Tuesday, December 3rd, 2013 - 10:00 am

By attending this program, lenders will gain a greater understanding and comfort level with the methodologies to employ when analyzing these types of borrowing requests.

Vin DiCara

Deposit Compliance: Year End Wrap-Up

Thursday, December 5th, 2013 - 10:00 am

Details Coming Soon!

Deborah Crawford

IRA Audit

Tuesday, December 10th, 2013 - 10:00 am

This IRA webinar will focus on forms, IRS Reporting, and common IRA mistakes.

Patrice Konarik

Account Titling, Ownership and Signatories

Wednesday, December 11th, 2013 - 1:30 pm

When you open and title accounts, you affect not only rights at death but also the insurance coverage of your account. We will focus on personal accounts, fiduciary accounts and business accounts a...

Deborah Crawford Customer Service, Operations

IRS Reporting Requirements

Tuesday, December 17th, 2013 - 10:00 am

It's that time of the year again when thoughts turn to IRS reporting issues and the myriad rules to follow and forms to complete.

Carl Pry

Compliance Perspectives: A Monthly Update

Tuesday, December 17th, 2013 - 1:00 pm

A monthly webinar series to help you keep up with changes and deadlines in the compliance area.

Carl Pry Compliance

Check Holds

Wednesday, December 18th, 2013 - 10:00 am

This webinar focuses on Reg CC and Check Fraud.

Terri D. Thomas

Compliance Perspectives: A Monthly Update

Wednesday, January 1st, 2014 - 1:00 pm

A monthly webinar series to help you keep up with changes and deadlines in the compliance area.

Carl Pry Compliance

Compliance Perspectives

Saturday, February 1st, 2014 - 1:00 pm

A monthly webinar series to help you keep up with changes and deadlines in the compliance area.

Carl Pry Compliance

Compliance Perspectives

Saturday, March 1st, 2014 - 1:00 pm

A monthly webinar series to help you keep up with changes and deadlines in the compliance area.

Carl Pry

Compliance Perspectives

Tuesday, April 1st, 2014 - 1:00 pm

A monthly webinar series to help you keep up with changes and deadlines in the compliance area.

Carl Pry

Compliance Perspectives: A Monthly Update

Thursday, May 1st, 2014 - 1:00 pm

A monthly webinar series to help you keep up with changes and deadlines in the compliance area.

Carl Pry
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