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2025 Branch Operations All-Day Streaming: Compliance, Security, and Operations Training

During this program, we will look at many of the operational and compliance issues that happen in your branches. We will also include some security procedures for your branch staff. Plus receive the Branch Operations Survival Guide!

OnDemand
DATE

Recorded Thursday,
November 20, 2025

INSTRUCTOR

Deborah Crawford

DURATION

7 Hours

FORMAT

Live Stream OnDemand

$849.00 or 5 Tokens

Includes: 12 months of OnDemand playback access

  • Compliance
  • Deposit Compliance
  • Technology/Security
  • Branch Manager
  • Compliance Officer
  • Deposit Operations Manager/Specialist
  • Training Manager
  • Trainer

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Designed for deposit operation individuals, this session is also good for branch managers and those who actively support our branches in the field. This program will fulfill annual training requirements for security, Regulation CC, and BSA.

What You'll Learn

  • Opening and Closing Procedures for your branch
  • Managing cash: tellers, vaults, ATMs, Armored Cards
  • Legal issues of checks: Stop payments, Stale dated checks, death and fraud affidavits
  • Signature Cards: Set up, disclosures and legal requirements
  • Signage for your branches
  • Types of fraud to be on the watch for
  • Regulation CC: Holds
  • BSA red flags and referral process
  • Safe Deposit Box Basic Handling
  • Handling affidavits for Reg E claims and other customer losses
  • Active shooter issues and training
  • Currency Transaction Reporting
  • Robbery training

Who Should Attend

This session is ideal for branch operations, retail operations, compliance, branch managers, and branch staff.

Deborah Crawford

Instructor Bio

Deborah Crawford is the President of Gettechnical Inc., a Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.

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