First time attendees are encouraged to review the instructions on this page to ensure a trouble-free connection. Total Training Solutions has a set of simple procedures for logging into our Webinars. However, you should always feel free to call tech support at 800-831-0678 x6 if you have difficulties.
Connecting To A Webinar
These instructions are a general outline of how to connect to our webinars. Specific information and links will be emailed by our system 2-3 days prior to the start of the Webinar and again, the morning of the event from email@example.com. It can be helpful to adjust spam filtering to allow mail from this address.
Of course, you can always logon to your account to find the click-to-join link as well as links to handouts and all other event material. If you haven't recorded your password, use the Reset Password link and a new password will be generated and emailed to the address on record. Once logged in, click on the My Webinars tab to see order history, up-to-date connection information, and links to prior events.
Firewall and Software Installation
Total Training Solutions (the parent company of BankWebinars.com) has served tens of thousands of registrants over the years with very, very few connection problems thanks to our partnership with the recognized industry leader of OnLine Events - Citrix / GoToWebinar. In the small handful of instances where there is an issue, it typically traces to limited permissions on the given computer or firewall configuration.
Detailed Connection Instructions
|Fifteen to twenty minutes before the session starts, click the link found in our email labeled "Connect to Webinar". A separate browser window will load the page seen in image below.|
Enter your First Name, Last Name, and Email Address and click Register. That’s it, you’re in!
Connecting to the Teleconference: The audio feed of the webinar is available directly to your computer. If your computer lacks an audio card and/or speakers or if you prefer to play audio via a speaker phone you can call the toll-free teleconference number. You will be prompted for a conference room number which, like the WebinarID and password, is found in the connection instructions emailed prior to the event.
Enjoy the webinar.
Tech Support - 800-831-0678 Ext 6