Regulation E Error Resolutions and Disputes

ACH, ATM, and Debit Card error resolution rules are confusing. You have Regulation E rules and branded card rules from Visa and MasterCard. These rules don’t always sync up. And while the math behind zero liability is easy, the rest can be very hard to comprehend. We'll provide insight and break down key points in plain English.

Covered Topics:

  • Disclosures (Initial, Change in Terms and Periodic)
  • What is an EFT?
  • Consumer Liability
  • Bank Liability
  • Investigation Time Limits
  • Resolution Requirements
  • Visa and MasterCard Rules
  • Common Misconceptions

Who Should Attend?

The frontline, management, compliance officers, auditors and other risk management or other operations personnel

"This was a GREAT presentation. One of the most "simply put" webinars that I've ever attended and not boring at all! Thank you!" -Kaye Quam, First National Bank of Griffin