The Directors Education Series: Fair Lending Part Two

Directors play an important role in the success of every financial institution by providing oversight and directing risk management. A recent ABA survey found that Fair Lending was the number one compliance concern given the more volatile regulatory environment that followed the "mortgage meltdown". Fair Lending concerns have been heightened by the creation of the CFPB (Consumer Financial Protection Bureau) and expanded enforcement actions. This two-part series will address key issues since Fair Lending violations can impede growth plans, impact profitability, and potentially damage the bank's reputation. As with all business risk, this is another area that must be managed effectively.

Topics Include:
  • Fair Lending Basics
  • Collection & Servicing Concerns
  • Compliance Management System
  • Seven Essential Elements for Fair Lending
  • Exam Focus by Regulator
  • Fair lending and discrimination
  • Self-Assessments
  • Mitigating Risks
  • CFPB and Consumer Complaints
  • Mortgage Servicing & Reg. Z & X
In addition, the following questions will also be answered:
  • What type of reviews should be done for Fair Lending in collections & servicing?
  • What do recent enforcement actions say about violations of Fair Lending laws during the collection process?
  • Servicing requirements changed in 2014. What are the Fair Lending risks in loss mitigation, foreclosure procedures, customer service response, and reputation risk?

Subscribe to The Directors Education Series and provide your leaders with the guidance and tools needed to navigate the complexities of today's banking environment.

training features:

  • Includes Audio, Video and Powerpoint. 
  • PDF Handouts
  • Discussion Questions
  • 20-25 minutes in length (Perfect to show at your monthly board meeting!)

This program is a breakout session from the Directors Education Series, which is a subscription based Library containing over 45 trainings specifically for your Board of Directors. For more information on the Directors Education Series click on or go to You can email questions to or talk with a representative by calling 1-800-831-0678.

Who Should Attend?

This program is recommended for your Compliance, Operations, Risk Management and Executive staff including every member on your Board of Directors.