In this module Bob Gregg talks with us about note taking. In his own words, "Doodling Into Danger" describes what we should be recording and just as importantly what we shouldn’t. This module applies to individuals working on all rungs of the ladder. Whether you are a board member, secretary or hiring manager, properly recording what you are supposed to document can be a critical function. When documented improperly, we may expose our institution and in some cases, expose ourselves to unnecessary liability. In the module Mr. Gregg narrates some real world scenarios in which he describes what possible outcomes can arise and also how they should have been handled.
- Employment Records
- Computers in the Workplace
- Email conversations
- Electronic Discovery Rules
- Duty of Care
- Electronic Communication Policies
Who Should Attend?
Anyone in the institution having compliance responsibilities - when you think about this, it could be just about anyone in the institution. This may include members of senior management, operations personnel, lending personnel, underwriters, customer service representatives, back-room personnel, and of course compliance officers, auditors, and attorneys, and anyone else in the institution that might benefit from this valuable information.
The biggest value of the series..."Ability to have someone explain in plain English what is going on." Christine G., Bank Fund Staff Federal Credit Union
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