This webinar series is a must for every new account representative in Texas -- there has never been more to know and do. With the federal government’s call for a “Culture of Compliance” there is even more pressure to understand the BIG picture – particularly for those with direct customer contact. Add this program to your training library and use it when on-boarding new staff!
This series is state specific. In many instances, ownership, access and death distribution are determined by state law. When this is the case, this webinar highlights how we do it in Texas!
Real world examples are used to increase comprehension and retention. The detailed manual includes an easy-to-use account ownership matrix for quick answers to questions regarding titling, ownership, signature authority death distribution and more.
Part 2 provides information on opening accounts for fiduciary and business customers. Documentation is a primary focus. Participants learn the significance of documents required by the bank’s policies and procedures, and the importance of obtaining a properly completed (and signed) resolution prior to opening an account for a business. Beneficial owners for the different types of business organizations are also highlighted.
What You Will Learn
Account types discussed:
- Decedent’s estates
- Trusts (revocable and irrevocable)
- Benefit and memorial funds
- Court and agency appointed fiduciaries
- Sole proprietors
- Clubs and organizations
Who Should Attend?
Anyone who opens deposit accounts for bank customers. Supervisors, trainers, auditors, and compliance staff will also find it useful.
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