ACH, ATM and Debit Card error resolution rules are confusing. There are Regulation E rules and VISA or MasterCard rules that don’t always sync up. While the math behind zero liability is easy, the rest can be very hard to understand. This is also an area that has seen more examiner scrutiny in the last couple of years. Make sure you error resolutions processes are up to speed!
This webinar will dissect the Regulation E error resolution requirements in plain English.
Covered Topics
- Disclosures (Initial, Change in Terms & Periodic)
- What is an EFT?
- Consumer & Bank Liability
- Investigation Time Limits
- Resolution Requirements
- How the Visa & MasterCard Rules fit in
- Common Misconceptions
- UDAAP Risks
Who Should Attend?
This webinar is designed for the frontline, management, compliance officers, auditors and other risk management or other operations personnel.