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ACH OnDemand Seminar with Live Streaming

We’ll make sure that as a Receiving Depository Financial Institution and or an Originating Depository Financial Institution, you’ll know your responsibilities regarding ACH.

Live Stream OnDemand
Recorded Wednesday,
June 8th, 2022
Presented by Kate Cole
7h total length
$1,049.00 or 4 Tokens

Includes: Extend your OnDemand playback access from 30 days to 12 months

  • Compliance
  • Branch Manager
  • Compliance Officer
  • Customer Service Representative
  • Internal Auditor
  • Risk Manager
  • Senior Management

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The Automated Clearing House (ACH) Network was created in the late 1970s. For many years, the rules did not change much. It has, however, changed significantly in the last 10 years. Whether you are in operations, cash management, bookkeeping, or any other position that does or may touch ACH, you’ll want to join us for this day of learning. We’ll make sure that as a Receiving Depository Financial Institution and or an Originating Depository Financial Institution, you’ll know your responsibilities regarding ACH.

What You'll Learn

  • The ACH Basics: Who are the players?
    • What are all of those ACH acronyms and terminology?
  • What is an ODFI and what are the Responsibilities?
    • What is ACH Origination?
    • Who has what responsibilities?
    • Contracts, we need contracts.
    • What ACH Products should we offer?
    • What do we do if we send a file twice?
    • How do we manage the risk?
  • What is an RDFI and what are the Responsibilities?
    • Receipt of Entries, what do I do if it doesn’t post?
    • How do I return an entry and by when?
    • Do I have to create a Notification of Change?
  • What are the basics of an ACH Audit?

Training Day Agenda (Subject to Change)

  • 9:00 am – 10:30 am CT (15-minute break)
  • 10:45 am - 12:00 pm CT (1 hour lunch)
  • 1:00 pm – 2:30 pm CT (15-minute break)
  • 2:45 pm - 4:00 pm CT

Who Should Attend

Back-office operations, compliance officers, auditors, branch managers, treasury/cash management professionals, frontline staff, and customer service representatives.


Kate Cole

Instructor Bio

Mary Kate Cole, AAP, CAE, principal of MK Cole Consulting, has nearly two decades of bank operations experience. Kate is an experienced ACH Auditor as well as speaker on payments related topics. She was VP of the Upper Midwest ACH Association for over 15 years. At that time, she was responsible for member education, ACH Audits and problem solving as well as ACH Development projects. Kate has been active in several National ACH Association Rules Work Groups over her career. She is a popular speaker at both local and national conferences on electronic payments related topics.