Loading...

Coaching Effectiveness for Managers and Supervisors

This action packed, how-to webinar will explore why coaching skills are relevant and essential.  You will leave the webinar knowing what coaching is and when, where and how it is applied.  You will learn how to build positive, constructive relationships that result in a stronger commitment to improving performance.

Upcoming
Beginner Friendly
DATE

Thursday, April 23, 2026
2:30 pm - 4:30 pm

INSTRUCTOR

Janice Branch

FORMAT

Webinar

CREDIT TYPE

2 SHRM-CP Credits

$299.00 or 1 Token

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Customer Service
  • Deposit
  • Deposit Compliance
  • General Compliance
  • Human Resources
  • Management/Employee Development
  • Branch Manager
  • Deposit Operations Manager/Specialist
  • Human Resources Officer
  • Loan Operations Manager/Specialist
  • Training Manager
  • Trainer

Save on annual training costs with our Webinar Subscription Service and share webinars across your entire organization.

Become a subscriber

Learn about upcoming events, webinars and discounts.

Sign Up For Email Notifications

The Coaching Effectiveness webinar uses a seven step coaching approach.  It is designed to create a framework to ensure success for both the employee and the coach.  

  • The Coaching Process
  • Convey Expectations
  • Collaborate and Agree
  • Build a Performance Plan
  • Establish Accountability
  • Commitment to Review
  • Address Underperforming & Reinforce Progress
  • Recognize & Reward

What You'll Learn

You will learn how to apply proven coaching techniques that motivate and maximize performance. You will be exposed to practical tools and best practices used as you come to understand and personally build your skill to coach in all types of circumstances. 

The Coaching Effectiveness webinar consists of two major components:

  • The first is designed to build a broad understanding of what it means to effectively put the coaching process to work for you.  Each one of the seven steps will be defined and expanded upon; you will quickly see how each one links to your personal success as a coach.  It will set the stage for why coaching skills are the key support tools managers bring to the workplace. 
  • The second component will address the different styles of coaching.   You be introduced to a proven technique that teaches the employee the importance of self evaluation and personal accountability. The focus will include familiar, real world scenarios.  You will hear how to dialog and process with meaningful success in all types of coaching opportunities from the most simple to the more complex.

Who Should Attend

Supervisors, managers, and trainers with the responsibility to lead, develop, manage or train others will benefit from this webinar.
Janice Branch

Instructor Bio

Janice Branch has been a senior training consultant for InterAction Training for twenty years. She is a very seasoned presenter that has all the right stuff to wow her participants about the subject matter. Prior to joining InterAction Training, Janice was the Senior Manager of Training for Consolidated Communications where she managed, designed, coordinated and presented training programs for this multi-state telecommunications company with over 1000 employees.

Whether it is teaching how to coach, manage, lead, negotiate, service, sell or train at every level in an organization or if it is consulting on problem solving and servant leadership, Janice is the "go-to" person every bank wants to hear from. Participants appreciate her "been there, done that" humor along with her expert ability to facilitate learning.

Janice has obtained a Bachelor of Business Administration with a major in Management from Almeda University and is certified by the University of Houston in Leadership and Management. In addition, Janice has obtained trainer certifications from Achieve Global and Development Dimensions, Inc.

A native Texan she enjoys many pursuits in addition to teaching and learning, but none more than being a grandmother and tending to her ten acre home in Montgomery, Texas just north of Houston.

Continuing Education Credit Information

Coaching Effectiveness for Managers and Supervisors has been approved for 2 SHRM-CP credits. This statement is not an endorsement of this program or its sponsor. Credits are redeemable for both Live and OnDemand viewing. For questions on certificates, please email support@oncourselearning.com. Certification holders must report these credits at https://portal.shrm.org/.

Print this page