Your customer-facing staff can make or break your fair lending compliance program, but they are often left out of “lending” training. This session will focus on how your front line can engage customers and sell loans without violating fair lending laws. This session covers the regulations that deal with fair lending – Regulation B, Regulation C, and the Fair Housing Act – as well as “best practices".
Who Should Attend
This webinar is designed for customer-facing branch and lending staff.
Continuing Education Credit Information
Fair Lending for Frontline Staff has been approved for 2 CRCM credits. This statement is not an endorsement of this program or its sponsor. Credits are redeemable for Live attendance only. For questions on certificates, please email firstname.lastname@example.org. Certification holders must report these credits at https://aba.csod.com.