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Fraudulent Cashier’s Checks: Best Practices for Avoiding Losses

Learn about the unique risk cashier’s checks pose to financial institutions and the best practices for limiting losses when processing these transactions.

OnDemand
Recorded Wednesday,
October 29th, 2025
Presented by Terri Thomas
2h total length
$299.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • BSA
  • Collections
  • Commercial/Business Lending
  • Compliance
  • Customer Service
  • Deposit
  • Fraud
  • Lending
  • Risk Management/Legal
  • Teller
  • Bank Legal Counsel
  • Branch Manager
  • Commercial Lender
  • Consumer Lender/Retail Banker
  • Deposit Operations Manager/Specialist
  • Loan Closer
  • Loan Operations Manager/Specialist
  • New Accounts Representative
  • Risk Manager
  • Security Officer
  • Senior Management
  • Teller
  • Training Manager
  • Trainer

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According to FinCEN, in 2024 more than $688 million was reported in suspicious activity involving mail theft-related check fraud during a six-month analysis period. A significant number of these fraudulent items involved counterfeit and altered cashier’s checks. Learn why cashier’s checks pose a unique and significant risk to institutions and the best practices for limiting losses on these items.

What You'll Learn

  • The unique dilemma cashier’s checks pose to institutions
  • The factors that create a “Holder in Due Course” and why this status is important to cashier’s checks
  • Why stop payments are virtually impossible to place on cashier’s checks
  • When and how to use a Declaration of Loss affidavit
  • The difference between counterfeit and altered cashier’s checks and why it matters
  • Tips for processing cashier’s checks in order to avoid losses

Who Should Attend

This session is ideal for tellers, teller supervisors, customer service representatives, new accounts personnel, branch managers, security officers, fraud investigators, fraud examiners, and institution attorneys.

Terri Thomas

Instructor Bio

Terri D. Thomas, JD is the Director of the Kansas Bankers Association Legal Department, which specializes in providing compliance and legal assistance to Kansas banks.

Terri has worked with financial institutions for over thirty-nine years in various capacities. Most notably, she served for fourteen years as in-house legal counsel and trust officer for Bank of America and its Kansas predecessors. She has also served as a trust department manager and branch manager.

Receiving her Bachelor of Arts degree from Kansas State University in 1985, Terri continued her education at Washburn University School of Law and obtained her Juris Doctor in 1988. She has served as an Adjunct Professor at Washburn University School of Law in Topeka, Kansas and the University of Kansas School of Law in Lawrence, Kansas, and is a frequent seminar presenter for financial associations in the Midwest.

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