Mortgage Servicing Compliance Requirements and Updates – 2 Part Series

There are very detailed requirements in RESPA as to how to service mortgage loans, and when a borrower has defaulted, the requirements become even more complex. In addition, there are Reg. Z, flood insurance, appraisal rules, and additional concerns. Debt collection is also primary on the regulators’ list of concerns. In this webinar, we'll review the requirements involved, as well as how to address defaulted borrowers and maintain an effective program to deal with the many issues.

September 1, 2023
September 12, 2023
Presented by Carl Pry
2h total length
$509.00 or 2 Tokens

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Auditing
  • Compliance
  • Customer Service
  • Lending
  • Lending Compliance
  • Mortgage Lending
  • Risk Management/Legal
  • Bank Legal Counsel
  • Compliance Officer
  • Consumer Lender/Retail Banker
  • Internal Auditor
  • Loan Closer
  • Loan Operations Manager/Specialist
  • Risk Manager

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Servicing mortgage loans is a difficult and complex process, with many laws and regulations with which to comply. And particularly now that we’re a few years out of the pandemic, regulators are looking very carefully at both how servicers are servicing loans, as well as which borrowers receive what type of treatment. In other words, fair lending and UDAP/UDAAP concerns are at the forefront.

Included Webinars

  • Mortgage Servicing Compliance Requirements and Updates - Part 1
  • Mortgage Servicing Compliance Requirements and Updates - Part 2

Series Details

Mortgage Servicing Compliance Requirements and Updates - Part 1

  • RESPA's detailed servicing requirements, including amendments and FAQs
  • Default management rules, including early intervention requirements, access to personnel, continuity of contact, and the loss mitigation application process
  • Loss mitigation principles - regulators' primary concern
  • Reg. Z requirements, including periodic statements, payoff statements, and escrows

Mortgage Servicing Compliance Requirements and Updates - Part 2

  • Flood insurance escrow requirements
  • Error resolution and information request requirements
  • Force-placed insurance
  • Foreclosure provisions
  • Debt collection, including the FDCPA and Reg. F
  • Fair lending and UDAP/UDAAP issues

What You'll Learn

Each webinar in the series will cover specific topics relative to the subject matter.

Who Should Attend

Anyone involved in the servicing and loss mitigation efforts within mortgage lending, including loss mitigation counselors, processors, and customer service representatives, as well as risk managers, compliance professionals, auditors, and legal staff.

Carl Pry

Instructor Bio

Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Senior Advisor for Asurity Advisors in Washington, DC. Through his more than 30-year working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients throughout the country. He has written extensively regarding consumer and commercial compliance, tax, audit, and financial institution legal issues, and is a frequent contributor to and currently serves as the Chair of the Editorial Advisory Board for the ABA Bank Compliance magazine. He has spoken at scores of banking, compliance, and state bar associations, and has conducted training sessions for financial institutions across the country.