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Negotiation Competence for Leaders in the Workplace

This webinar will equip you with negotiation strategies that can lead to success and influence in your job, and these skills are easily transferable to other areas of your life.
Upcoming
DATE

Thursday, September 17, 2026
2:30 pm - 4:00 pm

INSTRUCTOR

Marci Malzahn

FORMAT

Webinar

  • Management/Employee Development
  • Sales
  • Branch Manager
  • Commercial Lender
  • Consumer Lender/Retail Banker
  • Customer Service Representative
  • Deposit Operations Manager/Specialist
  • Facilities Manager
  • Human Resources Officer
  • New Accounts Representative
  • Private Banker
  • Senior Management
  • Small Business Lender

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Leadership skills are essential for guiding your own career, inspiring others to achieve greatness, and stepping out of your comfort zone to explore new opportunities. Courage is a key component of leadership, enabling you to take these bold steps and negotiate effectively for yourself in the workplace. This webinar will equip you with negotiation strategies that can lead to success and influence in your job, and these skills are easily transferable to other areas of your life. You will gain practical tips on how to strategically ask for what you want, prioritize your needs, clearly articulate your reasons, and successfully close negotiations.

The learning objectives of this webinar include understanding the concept of leadership and its personal significance, grasping the fundamentals of negotiation and its workplace applications, and identifying what you can negotiate for in your job. You will also learn strategies to prioritize and negotiate for your needs, master the art of closing negotiations successfully, and explore key leadership principles. By the end of the session, you will be equipped with the knowledge and confidence to lead effectively and negotiate for your goals.

What You'll Learn

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  • Who Should Attend

    Those in banking who are wanting to improve their leadership and negotiation skills.

    Marci Malzahn

    Instructor Bio

    Marcia (“Marci”) Malzahn is the founder and inspirational keynote speaker at Crowning Achievements International—inspiring and educating emerging leaders in the financial services industry. She is also the president and founder of Malzahn Strategic providing management consulting services to community financial institutions. Marci has 30 years of banking experience, ten of those years as the EVP/CFO/COO of a community bank she co-founded.

    Marci speaks frequently at industry conferences and association events as well as leadership and women’s conferences; is a published author of five books, and the recipient of several professional awards. As a Certified Virtual Presenter, Marci also provides online and onsite training for financial institutions. Marci is a certified life coach and Certified Community Bank Director. She holds a B.A. in Business Management from Bethel University and is a graduate and faculty of the Graduate School of Banking in Madison, Wisconsin.