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Regulation E: Errors & Disputes

This webinar will dissect the Regulation E error resolution requirements in plain English.

Upcoming
Thursday, December 8th, 2022
10:00 am - 12:00 pm
Presented by Jerod Moyer
2.5 CRCM Credits
$279.00 or 1 Token

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Auditing
  • Customer Service
  • Deposit Compliance
  • Fraud
  • General Compliance
  • Compliance Officer
  • Customer Service Representative
  • Deposit Operations Manager/Specialist
  • Internal Auditor
  • New Accounts Representative
  • Teller

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ACH, ATM, and Debit Card error resolution rules are confusing. There are Regulation E rules and VISA or MasterCard rules that don’t always sync up. While the math behind zero liability is easy, the rest can be very hard to understand. This is also an area that has seen more examiner scrutiny in the last couple of years. Make sure your error resolution processes are up to speed!

What You'll Learn

  • Consumer Liability/Bank Liability
  • What’s an EFT? Error? Dispute?
  • Liability for Third-Party Payments/Payment Apps
  • Investigation Time Limits
  • Resolution Requirements
  • VISA & MasterCard Rules
  • Common Misconceptions
  • UDAAP, Your Questions, Plain English Answers & Much More!

Who Should Attend

This webinar is designed for frontline, management, compliance, audit, and operations personnel.


Jerod Moyer

Instructor Bio

Jerod is the leader of Banker's Compliance Consulting's training productions. He is a nationally recognized speaker. Whether it's a conference, seminar, school, webinar or luncheon, it's easy to stay engaged when he presents due to the amount of passion and energy he brings to each and every compliance topic. Jerod has spoken on behalf of the American Banker's Association, BankersOnline, many state banking associations, private compliance groups and financial institutions. He is a Certified Regulatory Compliance Manager (CRCM) and BankersOnline Guru.

Jerod likes to spend his time (between reading regulations and producing compliance training!) relaxing at the lake with his wife and three children, following their activities or engaged in something sports related!


Credit Information

Regulation E: Errors & Disputes has been approved for 2.5 CRCM credits. This statement is not an endorsement of this program or its sponsor. Credits are redeemable for Live attendance only. For questions on certificates, please email support@oncourselearning.com. Certification holders must report these credits at https://aba.csod.com.