What You'll Learn
Who Should Attend
Anyone at the institution that deals with customers in a non-in person environment, including over the phone and/or electronically. Customer service representatives, loan officers, compliance professionals, auditors, legal staff, and management are but a few of the types of banks who would benefit from the information.

Instructor Bio
Continuing Education Credit Information
Recommended for 2.5 CEU Credit Hours. After attending this webinar, each attendee can receive a Certificate of Attendance for self-reporting of CEU Credits.