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Robbery Basics & Beyond

In this session, we will reveal the facts about robbery, discuss current trends, and provide step by step guidelines for effective prevention, safe response, and dealing with aftereffects.

OnDemand
Recorded Monday,
June 13th, 2022
Presented by Carol Dodgen
2h total length
$279.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Human Resources
  • Information Technology/Security
  • Teller
  • Branch Manager
  • Compliance Officer
  • Customer Service Representative
  • Human Resources Officer
  • Mortgage Lender
  • New Accounts Representative
  • Private Banker
  • Risk Manager
  • Security Officer
  • Senior Management
  • Teller
  • Trainer

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We have seen many changes in our country over the last year. In what seems to be an ever-increasingly violent world, what can we do to protect ourselves? Robbery is one of the most feared crimes for bank employees. In this session, we will reveal the facts about robbery, discuss current trends, and provide step-by-step guidelines for effective prevention, safe response, and dealing with aftereffects. What makes one location more favorable than another in the eyes of a robber? What can we do to deter robbers from choosing our office? We will not only cover these topics but also the basic life-saving steps employees should take to remain safe when faced with a bank robber. Every employee can play a role in prevention, and it is critical that all personnel are prepared and trained in the safest response methods. Additionally, we will examine recent cases and discuss the latest trends. Attendees will learn various methods used by these criminals, how their observations of the event can be critical, along with essential actions to take following a robbery. Employees of financial institutions must recognize the risk that exists but understand that knowledge and training are vital to surviving the event safely.

What You'll Learn

  • Current trends in robbery
  • Making your location more attractive to customers and less attractive to criminals
  • Physical security measures to reduce your risk
  • Safe opening procedures
  • Considerations at closing time
  • Examination of recent cases of robbery/kidnapping
  • Protecting you, your employees, and your family
  • Bank robbers: in their own words
  • Responding to different types of robberies
  • Latest robbery statistics
  • The high cost of complacency
  • Morning glory robberies
  • Proven methods of prevention
  • Are you putting yourself at risk?
  • Habits that endanger

Who Should Attend

Anyone who could be involved in a robbery.

Carol Dodgen

Instructor Bio

Carol Dodgen is the owner of Dodgen Security Consulting. Since 1998, her company has been providing services for businesses, financial institutions, and government entities to include training, ATM lighting inspections, and security assessments. Before forming her company, Carol served as the security training officer for Compass Bank. She earned her Master's Degree in Criminal Justice and spent several years as an adjunct criminal justice instructor. Carol is a nationally recognized speaker who has provided training for over 100,000 corporate, manufacturing, utility, law enforcement, and security personnel over the past 26 years. Carol earned her CPD (Crime Prevention Designation) and provides instruction on Crime Prevention Through Environmental Design (CPTED), Workplace Violence Prevention and Response, Robbery Prevention and Response, and Personal Safety. Carol has recently produced several video and e-learning training programs.

In 2009, Carol was appointed by the governor to serve on the newly formed Alabama Security Regulatory Board and served for 6 years as vice-chair of this board which regulates the security guard industry in the state.

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