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Safe Deposit Box Compliance: Disclosures, Due Diligence, and Drilling Procedures

Are you properly monitoring for suspicious activity in your SDB area? What happens if an SDB lessee passes away? When is it okay to drill a box and when isn’t it? When do unclaimed property rules apply? If you hesitated in answering any of these questions, then this session is for you!
Upcoming
DATE

Tuesday, September 8, 2026
2:30 pm - 4:00 pm

INSTRUCTOR

Dawn Kincaid

FORMAT

Webinar

  • Compliance
  • Customer Service
  • Safe Deposit
  • Branch Manager
  • Compliance Officer
  • Customer Service Representative
  • New Accounts Representative
  • Teller

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We all know safe deposit boxes are an essential part of any financial institution, but did you know that neglecting their proper maintenance and security measures can lead to compliance and legal issues? In this session, we'll explore the importance of having detailed procedures and strong controls for opening and maintaining safe deposit boxes.

Safe deposit boxes may not seem like a flashy area, but don’t let this regulatory “sleeper” fool you. Examiners have cited findings for lack of sufficient policies and procedures and inadequate controls. Quite simply, these are areas that we tend to “set and forget” and it’s reflected in our examination reports.

What You'll Learn

  • What You'll Learn to be Added.
  • Bullet Point
  • Bullet Point
  • Bullet Point
  • Bullet Point

    • Who Should Attend

    This informative session is designed for Frontline Staff, New Accounts Personnel, Branch Management, and Compliance Officers.
    Dawn Kincaid

    Instructor Bio

    Dawn Kincaid began her banking career while attending The Ohio State University. She has 19 years of experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently Dawn served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized the implementation of new products and services. Dawn has served in the roles of Compliance, BSA/AML, CRA, Privacy, and Security Officer. She has led training initiatives, prepared due diligence information, completed a variety of regulatory applications, coordinated internal and external audits, and exams, and presented for numerous state associations.

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