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Teller Training - Part 1 - Cash

Need help with training head tellers? This series is for you. We will tell you the why behind many of the things we do at the teller line. Many head tellers are teaching the next generation of tellers who will go on to manage our financial institutions in the future. You will learn the importance of cash handling, the legal issues behind checks, how to place holds, and many security and fraud procedures. Learn how to stay in compliance, minimize fraud and help new tellers at their jobs. This program will complete training requirements for: BSA, Regulation CC, and Security. You will receive Certificates of Attendance, a recording of all sessions, and a Teller Handbook.
Upcoming
Beginner Friendly
DATE

Thursday, August 13, 2026
11:00 am - 1:00 pm

INSTRUCTOR

Leslie Nicely

FORMAT

Webinar

$299.00 or 1 Token

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Teller
  • Teller
  • Training Manager

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During this session we will look at counting currency. We will discuss the importance of cash drawer limits, dual control and balancing procedures. How to detect counterfeit currency and prevent loss for your financial institution will be included. Learn how to train new tellers so they will understand why we do some of the things we do when it comes to cash handling.

What You'll Learn

  • Techniques for counting and verifying currency
  • Best practices for organizing and protecting the cash drawer
  • Cash limits
  • The importance of dual control
  • Balancing procedures

Who Should Attend

Tellers who want to refresh with the basics, supervisors or training managers looking for onboarding resources for new hires.
Leslie Nicely

Instructor Bio

Leslie Nicely, Senior Vice President for Gettechnical Inc. brings with her a wealth of practical banking experience. Her 30+ years include various positions with a local community bank including teller, teller supervisor, new accounts, lending, Branch Administration Officer, BSA/AML Officer and Security Officer and more. She graduated from the Virginia Bankers Association School of Bank Management. Her experience includes management, operations, lending compliance, fraud management, training, security and customer service. Her down-to-earth approach to training and her technical expertise makes her a real asset to our industry.

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