Webinars

Are you in need of basic training on accounting matters? Or a refresher on the common transactions that roll through your institution’s general ledger? This learning experience is designed for financial professionals, accountants, and auditors new to the financial industry or the accounting department and those seeking a refresher course on the basic accounting concepts targeted for the activities of a financial institution.

Unlock the power of “Active Listening” with this fun, 90-minute webinar designed for leaders who want to boost their communication skills at work.

The past few years have seen significant developments in real estate appraisals and evaluation rules and regulations. Revised Interagency Guidelines, rules under Reg Z, additional requirements finalized due to Dodd-Frank, and changed thresholds have proposed some additional exceptions from the requirements. Do you know all the requirements?

Ready to enhance your expertise in loan-related Call Report Schedules? This two-part webinar is specifically designed for Call Report preparers, reviewers, and auditors who want to master the complexities of loan reporting. With a focus on accuracy, compliance, and efficiency, this series will provide the insights you need to ensure loan data is reported flawlessly.

President Trump issued an Executive Order on January 21st which has a significant impact on financial institution compliance and equal employment work. The Order immediately rescinded a directive from 1965 which required federal contractors to implement specific affirmative action measures addressing race, sex, religion and national origin. After 90 days, we are obligated to modify HR processes to discontinue any activities maintained to satisfy that historical “regulatory scheme” (i.e., applicant tracking of race and gender).

In this day and age of UDAP/UDAAP, it’s clear that how you say what you say in your advertisements is just as important as what you say. Style matters – you must be clear and conspicuous in your wording so as not to confuse and deceive. It’s always useful to learn from others’ mistakes, regardless of your institution’s size or regulator.

This informative webinar is designed to provide financial professionals with an understanding of ACH origination. The session will cover the essential fundamentals, including how ACH transactions are initiated, processed, and settled. You’ll gain insights into the critical roles of Originating Depository Financial Institutions (ODFIs), Originators, and Third-Party Senders (TPSs), as well as the common risks like fraud, unauthorized transactions, and credit exposure.

Overdrafts are certainly a topic we've heard a lot about lately. Are they outlawed? (Hint: No). Should we consider eliminating them? (Hint: No, but be careful). Even though there is no regulation on them per se, we do see some institutions eliminating overdraft fees (and NSF fee as well) entirely. It is important to understand exactly what is at issue and how to manage your program.

Call Centers create a competitive advantage for organizations that learn to create them well and train their agents to know what to say, what not to say, and how to sell while maximizing productivity and quality.