Community bank Compliance Officers (COs) face intensified pressure from escalating cyber threats, complex new tech like AI, increased third-party risks, and a constant flood of new or changing regulations. Congratulations! You are brand new to this role! Now what?
Training
The New Community Bank Compliance Officer, Part 2: The Compliance Management System
Beginner Friendly
Today’s financial institutions must have sound compliance management systems (CMS). From making sure everyone is following policies and procedures to training staff to tracking, understanding, and implementing new regulations and predicting the impact of proposed rules, it’s a never‑ending exercise in organization and education.
That’s why federal regulators require financial institutions to have a CMS. While each agency has its own definition of a CMS, it all boils down to one simple concept, how a financial institution manages consumer compliance risk.
This program delivers a practical, risk‑based overview of the foundational elements of a Compliance Management System.
Compliance timing isn’t just a detail; it’s the difference between a smooth loan process and costly mistakes. Master the critical deadlines and triggers from application to closing so your team stays confident, consistent, and audit-ready.
Training managers and supervisors in on the hiring process are key to creating stellar teams. This workshop will take you through the best practices of hiring for the right fit, specific to the financial services industry.
Today, more than ever before, good customer service is vital to the success of any institution. It is the employee’s approach to customer service delivery that determines whether or not they will have the opportunity to sell additional products and services to the customer. Customers who feel a connection to the people who wait on them feel valued and well-cared for and will not only increase their relationship with the institution but will also recommend you to their friends.
Artificial Intelligence (AI) is revolutionizing the payments industry, driving innovation, enhancing security, and transforming customer experiences. From real-time fraud detection to AI-powered automation, financial institutions and payment providers must embrace these advancements to stay competitive.
Stop letting unproductive meetings drain your energy and time. Instead, learn how to take charge of your calendar and make every meeting count. Join us and discover the tools and strategies to lead or participate in meetings that matter.
This is a webinar for decision makers. This 90-minute webinar is built specifically for board members, executives, and senior managers who want to understand what is behind the numbers, not how to enter them.
Fulfill your bank training needs with webinars
We offer over 450+ live and OnDemand webinars per year for bankers covering topics such as compliance, employee development, coaching, BSA/AML, lending, bank call reporting, TRID, as well as trending hot topics like pandemic preparedness, the Cares Act, regulation updates and much more! Delivered by respected financial services industry experts, our webinars are timely, relevant and always engaging.