Auditing, Compliance, Customer Service, Deposit, Deposit Accounts, Deposit Compliance, Fraud, Technology/Security
What will regulators find when they examine your financial institution for Reg E compliance with error resolution procedures? Do your employees know what is required? Recently issued "FAQs" outline more consumer protection for P2P (person to person) fraud for many popular wallet applications, such as Zelle and Venmo. Do they know that a customer can write their PIN on a card and this will not be considered “negligent” if the card is lost or stolen?