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Total TRID Training - 4 Part Series

  • Tue, September 10, 2024
  • Presented by Kimberly Boatwright
Kimberly Boatwright

The Truth in Lending/Real Estate Settlement Procedures Integrated Disclosures (TRID) requirements are a string of guidelines dictating what information lenders need to share with borrowers and when they must provide it. TRID rules also regulate what fees lenders can charge and how these fees can change as the mortgage matures.

Posting with Confidence: Social Media Compliance

  • Wed, September 11, 2024
  • Presented by Dawn Kincaid
Dawn Kincaid

Today’s marketing department has the benefit of many advertising options, including social media, websites, TV, radio, and more. Whether your promotions are digital, print, or televised, multiple compliance regulations strictly prescribe what can be said, the elements that should be included, and how they should be displayed. Compliance violations can result in fines or lawsuits.

IRAs From Start to Finish - Part 2: Rollover...

  • Thu, September 12, 2024
  • Presented by Patrice Konarik
Patrice Konarik

So you think you know the difference between an IRA Rollover vs. IRA Transfer vs. QP Direct and Indirect Rollover? The “rollover” and “transfer” words are two of the most misused and abused terms in the IRA world. Not knowing the difference leads to misreporting to the IRS - which can result in unnecessary letters and bills to the customers.

Reducing Risk by Managing Your ACH Exceptions

  • Tue, September 17, 2024
  • Presented by Kate Cole
Kate Cole

Do you understand what an ACH Exception is and the requirements around them? We'll discuss the timeline for handling the different exceptions.

Avoiding Check Fraud Liability: From Preventi...

  • Thu, September 19, 2024
  • Presented by Terri D. Thomas
Terri D. Thomas

This webinar provides attendees with tips to avoid check fraud losses, as well as an overview of the laws that apply to loss allocation when check fraud occurs.

Secrets to Being a Great Call Center Agent

  • Thu, September 19, 2024
  • Presented by Janice Branch
Janice Branch

Call center agents: Are you looking to take your performance and career opportunities to the next level? In this webinar, you’ll learn best practices that will help you turn customers into loyal and raving fans.

Marketing and Advertising Compliance All Day ...

Live Stream
  • Fri, September 20, 2024
  • Presented by Carl Pry
Carl Pry

In this day and age of UDAP/UDAAP, it’s clear that how you say what you say in your advertisements is just as important as what you say. Style matters – you must be clear and conspicuous in your wording so as not to confuse and deceive.

If you read enforcement actions related to marketing and advertising carefully, it’s clear what else is being targeted: sales and marketing practices. It’s always useful to learn from others’ mistakes, regardless of your bank’s size or regulator.

Beneficial Ownership Update for Customer Serv...

  • Fri, September 20, 2024
  • Presented by Deborah Crawford
Deborah Crawford

Catch your front-line branch staff and lending teams up on BOI!

Auditing Your Nonresident Alien Accounts: W-8...

  • Tue, September 24, 2024
  • Presented by Deborah Crawford
Deborah Crawford

Nonresident aliens continue to be a compliance nightmare. Let’s check the deposit accounts that we have and see if anybody is incorrectly classified and if the paperwork and system are correct.


Fulfill your bank training needs with webinars

We offer over 450+ live and OnDemand webinars per year for bankers covering topics such as compliance, employee development, coaching, BSA/AML, lending, bank call reporting, TRID, as well as trending hot topics like pandemic preparedness, the Cares Act, regulation updates and much more! Delivered by respected financial services industry experts, our webinars are timely, relevant and always engaging.