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Mortgage Servicing Compliance Requirements & Updates - Part 2

OnDemand
  • Recorded Wed, August 12, 2026
  • Presented by Carl Pry
  • Webinar
$299.00
An in-depth discussion of the legal and regulatory requirements of servicing consumer mortgage loans, including when loans are current as well as when the borrower is delinquent or in default.

Stop Paying Twice: The End of the Day 1 "Double Count" for PFAs

OnDemand
  • Recorded Tue, August 04, 2026
  • Presented by Justin Umscheid
  • Webinar
$299.00

For years, financial institutions have struggled with the "double counting" effect under CECL, where the acquisition of non‑PCD (Purchased Credit Deteriorated) loans triggered an immediate Day 1 provision expense—even though credit risk was already priced into the fair value of the loan.

CEO of the Customer Experience

Upcoming

Beginner Friendly

  • Thu, August 20, 2026
  • Presented by Vicki Kraai
  • Webinar
$299.00
Front-line employees are the CEOs of the customer experience. Their every action and reaction significantly impact your brand’s reputation. However, do we train them to see themselves in this influential role, or do we perceive them only as tellers? This training is a must to take your customer experience from ordinary to extraordinary.

Masterful Time Management

Upcoming

Beginner Friendly

  • Tue, August 25, 2026
  • Presented by Philip Vassallo
  • Webinar
$299.00
Attending Masterful Time Management will give you the knowledge to understand the traps that compromise efficiency and the skills to develop an excellent plan leading to a productive personal and professional life.

Suspicious Activity Report Writing

Upcoming
  • Mon, September 14, 2026
  • Presented by Bob Simpson
  • Webinar
$299.00
Want to become a SAR Star? By the end of the course, you'll have a repeatable process for producing high-quality SARs quickly and confidently. Your corner office will appreciate the quality and the Feds will appreciate the clarity.

Elder Financial Exploitation Program—Policy, Procedures and Referrals

Upcoming
  • Thu, September 17, 2026
  • Presented by Leslie Nicely, Deborah Crawford
  • Webinar
$299.00
The Financial Crimes Enforcement Network (FinCEN) is issuing this advisory to alert financial institutions to the rising trend of Elder Financial Exploitation (EFE) targeting older adults and to highlight new EFE typologies and red flags since FinCEN issued the first EFE Advisory in 2011.

Security Officer Fundamentals

Upcoming
  • Wed, September 30, 2026
  • Presented by Dawn Kincaid
  • Webinar
$299.00
In this session we will review the minimum-security guidelines outlined by the Bank Protection Act “to discourage robberies, burglaries, and larcenies and to assist in the identification and apprehension of persons who commit such acts.

BSA Reporting and Training for the Board

Upcoming
  • Wed, October 21, 2026
  • Presented by Dawn Kincaid
  • Webinar
$299.00
Ultimate responsibility for your BSA program rests with the Board. Our directors aren’t there though to oversee the day-to-day operations; therefore, they must rely on the information provided by the BSA Officer and management to make the strategic, risk-based decisions needed to keep your institution in compliance and avoid costly incidents of fraud. What’s more recent BSA enforcement actions have cited lack of board and management oversight as a significant violation.

Commercial & Business Lending Basics for Support Personnel

Upcoming

Beginner Friendly

  • Mon, September 21, 2026
  • Presented by Richard Hamm
  • Webinar
$299.00
This webinar is designed to take the mystery out of the commercial and business lending process and the confusing terminology often used by lenders.
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