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Alert! OFAC Russia-related Designations; Bela...

OnDemand
  • Recorded Wed, April 13, 2022
  • Presented by Deborah Crawford
Deborah Crawford
$279.00

During this webinar, we will review the new Russia-related sanctions.

Right of Setoff

OnDemand
  • Recorded Wed, June 22, 2022
  • Presented by Terri D. Thomas
Terri D. Thomas
$279.00

The Right of Setoff is a complicated, but very effective tool for collecting debts owed to a bank. Learn the best practices and dangers that can arise when using the power.

Diversity, Equity & Inclusion - 2 Part Series

OnDemand
  • Recorded Wed, June 29, 2022
  • Presented by Laura Jacobus, Aurora Realin
Laura  Jacobus
Aurora  Realin
$339.00

In part 1, the speakers will address how to incorporate DE&I processes into key steps in the employee lifecycle, including recruitment and hiring and professional development. In part 2, the speakers will dig into how employees sharing experiences and allyship can strengthen workplace culture and lead to a greater feeling of belonging among employees.


Ability to Repay, Qualified Mortgage, High Co...

OnDemand
  • Recorded Thu, December 01, 2022
  • Presented by Jerod Moyer
Jerod Moyer
$279.00

This webinar will walk you through the compliance maze related to Ability to Repay, Qualified Mortgage, High Cost & Higher-Priced Mortgage Loans.

Top 10 Common Interest Reporting Errors on No...

OnDemand
  • Recorded Tue, April 18, 2023
  • Presented by Deborah Crawford
Deborah Crawford
$279.00

Don't get caught making common errors that put your compliance at risk! Join us for an urgent and engaging program that will reveal the secrets to setting up NRA accounts correctly. From the W-8BEN to the 1042-S interest reporting, you'll learn everything you need to know to avoid costly mistakes and ensure accurate reporting to the IRS. Don't miss this chance to protect yourself from liability and increase your compliance. Enroll now and join the fight against NRA account errors.

Deposit and Operations Compliance - What are ...

OnDemand
  • Recorded Wed, August 23, 2023
  • Presented by Carl Pry
Carl Pry
$279.00

There are a host of rules that cover the deposit and operations side of the financial institution, ones that require a thorough understanding of when they apply, what they mean, as well as the penalties for noncompliance.


Financial Statement Mapping

OnDemand
  • Recorded Tue, September 05, 2023
  • Presented by Jeffery Johnson
Jeffery Johnson
$279.00

After completing this course, the analyst will have a better understanding of why we calculate financial and credit ratios in certain ways rather than just relying upon following financial formulas to determine a financial result.

Managing a Successful Call Center

OnDemand
  • Recorded Thu, September 14, 2023
  • Presented by Janice Branch
Janice Branch
$279.00

Call Centers create a competitive advantage for organizations that learn to create them well| whether there are two or two hundred people answering calls. In most instances, calls are answered by automated voice response system (AVRS) allowing the caller to participate in determining where they need to be routed. This streamlines the process, routing the person to the agent best suited to assist the caller. While this process makes sense for the business, do callers become frustrated with being stuck in an endless loop of options to choose from so that when an agent comes on the line they are met by a frustrated caller?

Digital Banking Issues – What Are the Complia...

OnDemand
  • Recorded Tue, September 19, 2023
  • Presented by Carl Pry
Carl Pry
$279.00

We are seeing a rapid shift in the way financial institutions interact with their customers and conduct business to a more remote, online delivery model. Not that these capabilities haven’t always been present, but ever since the pandemic, much more business is conducted remotely, and this is a trend we can expect to continue. What are the requirements to keep in mind when conducting business in this fashion?

 

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