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10 Ways Your Tellers Can Prevent Check Fraud

We are all experiencing incredible check fraud. What can our tellers do to help prevent the crimes?

OnDemand
Recorded Tuesday,
November 7th, 2023
Presented by Deborah Crawford
2h total length
$279.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Deposit Accounts
  • Fraud
  • Teller
  • Transaction Compliance
  • Branch Manager
  • Customer Service Representative
  • Deposit Operations Manager/Specialist
  • New Accounts Representative
  • Teller
  • Training Manager
  • Trainer

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During this program we will discuss components of a check, common check scams, how to detect fraudulent checks, and much much more.

What You'll Learn

  • Identify check fraud
  • How to refuse a check
  • How to place a hold on a check
  • Understanding routing numbers, components of a check
  • Understand endorsements
  • Learn when to refer the situation to BSA
  • 10 Simple rules to save you on check fraud
  • Who takes the loss on a check

Who Should Attend

Tellers, New Accounts, Branch Managers, Deposit Operations, Bookkeeping and Training.

Deborah Crawford

Instructor Bio

Deborah Crawford is the President of Gettechnical Inc., a Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.

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