Webinars

In this short webinar, we’ll address the problems faced by Silicon Valley Bank and other recently failed banks, and anticipate questions your customers may be asking you. We’ll sort our way through what has happened and ensure you’re prepared with the right information to understand the present situation, as well as address concerns throughout the industry.

In this webinar, we’ll discuss how onboarding is different from orientation, and help you build or revitalize onboarding in order to set your new employees up for success.

In this course, we’ll discuss the key elements in building a comprehensive and effective security awareness program, and help you start to understand what it means to build a security-first culture.

What does 2024 bring for beneficial ownership rules? We’ll discuss which businesses have to register on FinCEN’s BOSS portal, and unpack other important updates in this webinar.

Dormant accounts often take a backseat to more pressing compliance matters. That is until that one time a year comes when you are required to report this inactivity and transfer any assets to your state through the escheatment process. However, dormant accounts can present a significant risk to your institution and require increased monitoring and scrutiny.

Your account holder passed away and the family is grieving. Yet, in the midst of all the grieving and honoring of a life, the legal and compliance clock is ticking. In most states, checks can be paid for 10 days after the date of death.

Funds transfer fraud causes millions of dollars in losses for businesses. Last year, financial institutions filed over 374,000 Suspicious Activity Reports on incidents of wire fraud and/or suspicious EFT/wire transfers-a 2.5% increase from the prior year and a 35% increase from 2020. Cyber attackers continue to grow more sophisticated with their schemes and attempts and have increased even more during the recent pandemic. Recent successful cyberattacks on international wire transfers have raised the bar on examiners’ expectations for your security system and risk monitoring of international and domestic wire transfers. Are you prepared?

Increased debit card usage has led to increased exposure to unauthorized activity. In this session, we will address what actually constitutes an error under the regulation, what you need to do to comply with investigation requirements, and how to avoid mistakes during the error resolution process.

Social media posts are a great way to communicate with existing customers and gain new ones as well, but what can we post? What disclosures must be provided? How do we respond to a consumer complaint received via social media? In this session we will answer those questions and more, and provide you with tools to help craft your institution’s social media policy.