What’s the difference between learning and training? Why doesn’t training always stick? Who is responsible for “the stick”? Join Vicki Kraai and find out why, at any company, learning isn’t just the job of the training department!

You will learn that training isn’t always the right answer to performance problems or enhancements. There is a myriad of reasons why people don’t perform well and a company’s first response often is “we need more training!”

The most common performance-related issues are caused because learners don’t… 

• Know what to do
• Know how to do it
• Have the proper tools
• Want to do it
• Feel a need to do it
• Know they aren’t doing it

The kicker? Training can only address one of these six! Tune in and find out if you are right about which one the training department can address.

Join one of the country’s premier train the trainer instructors on how to get the most return on your training investment by staying in the right lane when you want to turnaround or prevent performance issues.