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4 Pillars of Exceptional Supervision: Your Toolkit for Success in Leadership Beyond Management

This program will enhance your leadership skills and tackle essential supervisory challenges, equipping you to excel as an outstanding team leader.

Upcoming
Thursday, March 27th, 2025
10:00 am - 11:30 am
Presented by Vicki Kraai
1.5 SHRM-CP Credits
$299.00 or 1 Token

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Customer Service
  • Human Resources
  • Management/Employee Development
  • Teller
  • Board Member
  • Branch Manager
  • Human Resources Officer
  • Senior Management
  • Training Manager
  • Trainer

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If you lead a team or rely on others to follow your direction to achieve success, this program is a must-have resource. The session dives into proven techniques, strategies, and best practices for effective leadership and management.

Ready to elevate your commitment and skills? Register today! You’ll leave inspired and equipped with practical tools to immediately apply what you’ve learned.

What You'll Learn

  • Creating a Thriving Workplace: Strategies to foster a positive and productive environment
  • Mastering Communication: Learn how to communicate clearly and effectively with your team
  • Purposeful 1:1 Coaching: Understand the when, why, and how of impactful one-on-one coaching sessions
  • Delivering and Receiving Feedback: Develop skills to provide constructive feedback and embrace it with confidence
  • Managing Challenges: Tackle difficult or unmotivated team members with proven approaches
  • Evaluating Supervisory Effectiveness: Assess and enhance your skills as a supervisor
  • Establishing Clear Expectations: Set and communicate workplace standards to align your team
  • Building Trust and Respect: Strengthen relationships to foster confidence and collaboration

Who Should Attend

This session is ideal for all managers and supervisors who lead a team, HR and senior management who train and support their supervisory staff, and anyone of influence in your organization.

Vicki Kraai

Instructor Bio

Vicki Kraai is CEO of InterAction Training, a company passionate about professional development training and education.

Vicki’s 25+ years of community bank experience started at the family bank in rural Nebraska, where she served as a bank teller and eventually became CEO. She built credit card lending experience as a member of the management team that launched the Cabela’s credit card program. She has a passion for helping people succeed in the financial services industry. Bankers value Vicki’s highly engaging “been there, done that” approach to all facets of her training and speaking engagements.

Vicki shares her expertise and experience as a faculty member for State Bank Association Schools and the Graduate School of Banking in Madison, WI.

Continuing Education Credit Information

4 Pillars of Exceptional Supervision: Your Toolkit for Success in Leadership Beyond Management has been approved for 1.5 SHRM-CP credits. This statement is not an endorsement of this program or its sponsor. Credits are redeemable for both Live and OnDemand viewing. For questions on certificates, please email support@oncourselearning.com. Certification holders must report these credits at https://portal.shrm.org/.

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