Do’s and Don’ts of Signature Card Contracts

When you open accounts, it can be tempting to accommodate account holder wishes. However, deviating from procedures just a bit or even a simple typo in the wrong place can create liability for the account holder and your institution. In this webinar, we'll cover do's and don'ts that may save your institution thousands of dollars in the future.

Tuesday, July 9th, 2024
10:00 am - 12:00 pm
Presented by Deborah Crawford
$299.00 or 1 Token

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Customer Service
  • Deposit
  • Deposit Accounts
  • Deposit Compliance
  • Branch Manager
  • Customer Service Representative
  • Deposit Operations Manager/Specialist
  • New Accounts Representative
  • Private Banker
  • Training Manager
  • Trainer

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Did you know that if you do not sign the signature card on a joint account, it is not insured. Or that adding notes to the cards or adding signers after the fact may create liability? The fact is, small favors for customers and small errors can create substantial liability for institutions, as well as legal ownership, insurance and access issues for account holders.

In this webinar, we'll discuss fundamental rules that will keep account representatives and officers from creating liability and future losses on the deposit side of the institution. We'll cover when you should retype the signature card and when it can go with small changes. We'll identify typos, whiteout, initialing and other significant issues. Common errors on ownership types and how that can create big problems on deceased accounts will also be covered. Plus, account stylings and taxpayer identification numbers - at $50 per error, how many can you afford?

What You'll Learn

  • Why checks have to match accounts
  • When disclosures you give on new accounts matter most
  • Impact of contracts without signatures
  • Significance of failing to read and follow contracts
  • Proper set up of signers, powers of attorney and other fiduciary relationships to make ownership clear

Who Should Attend

This webinar will benefit new account representatives, personal bankers, branch managers, branch operations, customer service representatives and training personnel.

Deborah Crawford

Instructor Bio

Deborah Crawford is the President of Gettechnical Inc., a Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.