Elder Financial Exploitation - Protecting Our Elders

Elder financial exploitation robs our elder population of a nest egg that took years to accumulate. Join us as we discuss your financial institution's obligations in reporting exploitation and how to recognize signs of diminished financial capacity.

Recorded Wednesday,
January 17th, 2024
Presented by Molly Stull
1h 30m total length
2 CRCM Credits
$299.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • BSA
  • Compliance
  • Customer Service
  • Fraud
  • General Compliance
  • Management/Employee Development
  • Teller
  • Bank Secrecy Act Officer/BSA Specialist
  • Branch Manager
  • Compliance Officer
  • Customer Service Representative
  • Deposit Operations Manager/Specialist
  • Marketing Officer/Business Development
  • New Accounts Representative
  • Teller
  • Training Manager
  • Trainer

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Elder financial exploitation, the illegal or improper use of an older person’s funds, property, or assets, has emerged as one of the most significant frauds and the most common form of elder abuse in the United States. Elder abuse impacts all of us, both personally and professionally. This webinar will help you learn to monitor for reportable suspicious activity, recognize common scams targeting older adults, and identify red flags for possible exploitation. We will discuss the reasons for cognitive decline. Join us as the information will enhance your bank’s efforts to prevent, detect and respond to elder financial exploitation.

What You'll Learn

  • Explain why financial professionals are the “watchdogs” for exploitation
  • Tips for recognizing signs of diminished capacity
  • Identify red flags for elder financial exploitation
  • SAR completion for elder exploitation
  • Free materials available to promote customer awareness and to train your staff
  • Community outreach opportunities and how to incorporate free publications
  • Guidance on how privacy laws relate to reporting potential cases of abuse
  • Financial caregivers – tools the bank can provide to help ease the burden for POAs, trustees, government fiduciaries, and court-appointed guardians

Who Should Attend

This informative session is designed for compliance officers, BSA officers, trainers, branch managers, branch staff, lenders, marketing, and bank management.

Molly Stull

Instructor Bio

Molly began her banking career on the teller line while working on her undergraduate degree and has continued working in the financial industry ever since. Some of her experience includes roles in operations, business resumption planning, consumer compliance, and conducting audits. Her favorite role is ensuring that her audience, whether on the sports field or in the financial industry, understands the "why" behind the rule. Her wealth of financial knowledge and her numerous years of experience enable her to relate the material to the audience.

Continuing Education Credit Information

Elder Financial Exploitation - Protecting Our Elders has been approved for 2 CRCM credits. This statement is not an endorsement of this program or its sponsor. Credits are redeemable for both Live and OnDemand viewing. For questions on certificates, please email support@oncourselearning.com. Certification holders must report these credits at https://aba.csod.com.