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Handling ACH Exceptions

Do you understand what an ACH Exception is and the requirements around them? Many exceptions are rare, and you may find yourself second guessing what you should do. Gain a better understanding of exception processing from returns to notifications, of changes to DNE, and more.

OnDemand
Recorded Thursday,
September 7th, 2023
Presented by Kate Cole
2h total length
$279.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Compliance
  • Transaction Compliance
  • Branch Manager
  • Compliance Officer
  • Customer Service Representative
  • Internal Auditor
  • Risk Manager
  • Senior Management

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Do you understand what an ACH Exception is and the requirements around them? Many exceptions are rare, and you may find yourself second guessing what you should do. Gain a better understanding of exception processing from returns to notifications of changes, to DNE, and more. You’ll want to make sure you understand your responsibilities as a Receiving Depository Financial Institution so you can manage your risk.

We'll discuss the timeline for handling the different exceptions.

What You'll Learn

  • Ways to identify exceptions as an RDFI and ODFI and determine the best course of action
  • Understanding the timeframes for exception processing
  • Best practices for limiting your liability
  • An understanding of the importance of using the correct return and NOC codes

Who Should Attend

This course is designed for ACH personnel, operations personnel, and compliance and risk personnel.

Kate Cole

Instructor Bio

Mary Kate Cole, AAP, CAE, principal of MK Cole Consulting, has nearly two decades of bank operations experience. Kate is an experienced ACH Auditor as well as speaker on payments related topics. She was VP of the Upper Midwest ACH Association for over 15 years. At that time, she was responsible for member education, ACH Audits and problem solving as well as ACH Development projects. Kate has been active in several National ACH Association Rules Work Groups over her career. She is a popular speaker at both local and national conferences on electronic payments related topics.

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