Handling Violent Robberies: The Unspoken Nightmare for a Security Officer

Robberies turn violent when a customer or staff member doesn't do the right thing. Handling the aftermath of these situations can be traumatic for the bank. Learn how to handle a crisis situation.

Recorded Tuesday,
November 29th, 2022
Presented by Arvin Clar
2h total length
$279.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Information Technology/Security
  • Risk Management/Legal
  • Technology/Security
  • Branch Manager
  • Deposit Operations Manager/Specialist
  • Facilities Manager
  • Risk Manager
  • Security Officer

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A violent bank robbery has left someone hurt or killed. Law enforcement and medical personnel have taken control of your banking office. Management wants to know what you are doing to contain the situation. What does the Security Officer say to the press, family, or the public? This session will familiarize you with the steps you should take after such an incident occurs. This illuminating program will provide you with valuable information on how to handle this most difficult situation.

What You'll Learn

  • Learn how to "Harden the Target"
  • Know how to get your bank back to work
  • The steps to take immediately after a robbery to comfort staff
  • The aftermath of a robbery may cause mental problems for staff - know the warning signs
  • Review the factors that will help prevent a robbery before it happens
  • Know how to work with law enforcement in a crisis situation

Who Should Attend

Anyone on your staff that may be affected by a bank robbery.

Arvin Clar

Instructor Bio

Arvin Clar is a nationally known instructor in security, police operations, and economic crime. He has been a speaker for many organizations, corporations, and trade groups, and has conducted security evaluations and assessments of financial institutions throughout the United States. His nearly 40 years of experience in the fields of risk assessment and analysis in the financial services industry and premises security and safety issues includes: evaluating the level of appropriate safety and security, professional investigation services, violent criminal acts, security survey and analysis, accident investigation, the investigation of fraud and financial crime, and the design of security systems for financial institutions.

Prior to joining Thompson Consulting Group, Arvin served with the Cleveland Police Department for over 29 years, where he served as a detective in the Financial Crimes Unit. Arvin was responsible for the investigations of thousands of financial crime cases and prepared and presented these cases for state and federal prosecution.

Arvin's additional experience includes over 35 years of lecturing at the college-level on courses of Criminal Justice, Criminology, and Criminal Investigation and over 17 years of serving as a Bank Protection Coordinator for a large, regional bank where he oversaw the safety and investigation of fraud issues of 750 banking branches throughout five states.

Mr. Clar has been published in several national magazines regarding security, fraud, and investigations. He has authored training programs for bank robbery and identity theft and has been a featured guest on National Public Radio.