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Leveraging Multi-Generational Talent: A Leadership Workshop

A lot of attention is being paid to the five generations in the workplace and the problems that can create. In particular, the more experienced generations complain about the younger generations, and the younger generations feel confused and undervalued. What if we shifted our thinking from “problems to solve” to “talent to leverage?”

Upcoming
Wednesday, April 30th, 2025
10:00 am - 11:30 am
Presented by Karen Butcher
1.5 SHRM-CP Credits
$450.00 or 2 Tokens

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Customer Service
  • Human Resources
  • Management/Employee Development
  • Sales
  • Teller
  • Board Member
  • Branch Manager
  • Customer Service Representative
  • Human Resources Officer
  • New Accounts Representative
  • Private Banker
  • Risk Manager
  • Senior Management
  • Teller
  • Training Manager
  • Trainer

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This session will include breakout rooms where you will get the opportunity to collaborate with peers, as well as our industry expert, Karen Butcher. Space is limited to 30 participants for a high-value learning experience, so register today!

In today's diverse workplace, getting along with people from different generations can feel like a tricky puzzle. This webinar flips the script by turning these age differences from challenges into chances to tap into a variety of talents.

You'll get to know the unique traits of the five generations in the workforce and discover how to use this diversity to your advantage through fun discussions and activities. We'll also cover easy-to-use communication tips to make sure everyone, no matter their age, can understand and relate to your messages.

You'll learn how to give and receive feedback in a way that respects everyone and builds understanding. This session is perfect for leaders, managers, and anyone keen on improving relationships across different generations in the workplace.

What You'll Learn

  • Identify and examine the characteristics of all five generations in the workplace
  • Shift your perspective from viewing generational differences as problems to opportunities for leveraging diverse talents
  • Consider communication techniques that enable messages to be clearly received by all generations
  • Apply strategies for giving and receiving feedback that foster mutual respect and understanding
  • Engage in discussions and activities that promote intergenerational respect and cooperation

Who Should Attend

This session is ideal for supervisors, branch managers, department heads, and anyone else who wants to build better relationships with all generations.


Karen Butcher

Instructor Bio

With an uncanny ability to sniff out the coziest coffee nooks across the nation, Karen Butcher embarks on adventures that blend her love for java with her mission: transforming leaders through masterful communication and unwavering professionalism. Her journey, a vibrant tapestry woven from threads of high school teaching and navigating the dynamic terrain of training and sales. During her last corporate job as the training director at Whitaker Bank Corporation, Karen earned the Certified Bank Training Professional credential from InterAction Training.


In 2018, Karen launched her business to champion. the power of unity, by planting the seeds of curiosity, honesty, and kindness in every exchange. She’s not just coaching; she’s redefining “difficult conversations” into opportunities for growth, urging her clients to stare down their fears and embrace transformative thoughts and habits.


Karen’s zeal for nurturing growth in others shines brightly, a testament to her understanding of the essence of leadership. Rooted in faith, bolstered by courage, and softened by compassion, she navigates the ebbs and flows of life with an enviable resilience. Karen Butcher isn’t just a coach; she’s a lighthouse for the leaders of tomorrow, guiding them to the shores of their fullest potential.


Continuing Education Credit Information

Leveraging Multi-Generational Talent: A Leadership Workshop has been approved for 1.5 SHRM-CP credits. This statement is not an endorsement of this program or its sponsor. Credits are redeemable for both Live and OnDemand viewing. For questions on certificates, please email support@oncourselearning.com. Certification holders must report these credits at https://portal.shrm.org/.