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Regulation E: Errors & Disputes

This webinar will dissect the Regulation E error resolution requirements in plain English.

Upcoming
Wednesday, December 18th, 2024
10:00 am - 12:00 pm
Presented by David Dickinson
2.5 CRCM Credits
$299.00 or 1 Token

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Auditing
  • Deposit
  • Deposit Compliance
  • Fraud
  • Compliance Officer
  • Customer Service Representative
  • Deposit Operations Manager/Specialist
  • Internal Auditor
  • New Accounts Representative
  • Teller
  • Training Manager
  • Trainer

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The Regulation E error resolution requirements continue to be an area of full of confusion, misconceptions, and misunderstanding.

Advances in technology and a massive increase in fraud make Regulation E a compliance hot spot, ripe for regulatory industry and examination scrutiny. Make sure your error resolutions processes are up to speed!

What You'll Learn

  • Consumer Liability/Institution Liability
  • What’s an EFT? Error? Dispute?
  • Liability for Third-Party Payments/Payment Apps
  • Investigation Time Limits
  • Resolution Requirements
  • Common Misconceptions
  • UDAAP
  • Your Questions, Plain English Answers, and Much More!

Who Should Attend

This webinar is designed for frontline, management, compliance, audit, and operations personnel.


David Dickinson

Instructor Bio

David Dickinson's banking career began as a field examiner for the FDIC in 1990. He later became a compliance officer and loan officer for a small bank. In 1993, he established Banker's Compliance Consulting. Along with his amazingly talented team, he has written numerous compliance articles for prestigious banking publications and has developed compliance seminars that Banker's Compliance Consulting produces.

He is an expert in compliance regulations. He is also a motivational speaker and innovative educator. His quick wit and sense of humor transforms the usually tiring topic of compliance into an enjoyable educational experience. David is on the faculty of the Center for Financial Training, the American Bankers Association National Compliance Schools and is a frequent speaker at the ABA's Regulatory Compliance Conference. He is also a trainer for hundreds of webinars, is a Certified Regulatory Compliance Manager (CRCM), and has been a BankersOnline Guru for many years. The American Bankers Association honored David with its Distinguished Service Award in 2016.

David and his wife Karen have 3 adult children and 2 grandsons (none of whom live at home!) and 3 cats (to which Dave is allergic—the cats, not the children!). They live on a lake in Nebraska and when possible, he can be found fishing or making sawdust in his shop. David plays the guitar and piano and enjoys singing with Karen. They occasionally lead worship at their church.


Continuing Education Credit Information

Regulation E: Errors & Disputes has been approved for 2.5 CRCM credits. This statement is not an endorsement of this program or its sponsor. Credits are redeemable for both Live and OnDemand viewing. For questions on certificates, please email support@oncourselearning.com. Certification holders must report these credits at https://aba.csod.com.