What You'll Learn
Who Should Attend
This session is ideal for tellers, frontline staff, and supervisors who want to improve customer interactions, enhance their recommendation skills, and contribute to the success of their institution through exceptional service. Whether new to the role or experienced, participants will gain practical tools they can immediately implement at their stations.

Instructor Bio
Continuing Education Credit Information
Selling in the Teller Line: Using the BRIGHT Approach has been approved for 1.5 SHRM-CP credits. This statement is not an endorsement of this program or its sponsor. Credits are redeemable for both Live and OnDemand viewing. For questions on certificates, please email support@oncourselearning.com. Certification holders must report these credits at https://portal.shrm.org/.